Hi Tony, one week of summer left, we gonna get a delivery window?

[atebit]

Summer Ends: Thursday, Sep 22 6:03 pm PDT

Very Darko-esque.

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[Count Orlok]

Summer Ends: Thursday, Sep 22 6:03 pm PDT

summer doesn't start until 12/21/22 at 21:48 UTC... perhaps Tony is working from Montevideo?

 

[Mygrain]

I'm trying to be calm and rational after reading about the latest delay. I have assumed that I must receive a delivery estimate before I can be selected for delivery. But is that true? Is there a precedent for someone getting to the 8-steps even though he (or she) never, ever was assigned a delivery estimate?

 

[Biturbowned]

It’s an old meme sir, but it checks out.

 

[atlastracer]

So we won't get updated windows until the end of October. As per https://rivian.com/support/article/...e-the-next-round-of-delivery-window-estimates

 

[shrink]

So we won't get updated windows until the end of October. As per https://rivian.com/support/article/...e-the-next-round-of-delivery-window-estimates

Whoa. Good find.

That’s some Rivian double speak and Is going to upset a lot of people.

6/11/2022:
“Over the next two weeks, we'll share delivery windows with R1S customers who have updated delivery timing in 2022, or who previously had windows in 2022 that will be shifting later. For all other preorder holders, expect updates on your delivery timing through the end of summer. As we have communicated before, delivery timing is dependent on many factors including delivery address, configuration and preorder date – we are working to provide as much clarity as possible understanding some of the challenges with supply chain predictability.”

9/21/2022: Per the web page found on the last day of summer:

“In June, we began sending updated delivery window estimates to R1T and R1S preorder holders. For preorder holders still waiting to hear about their delivery timelines, we will communicate the next round of updated windows in late October.

We'll also be sending an email with additional details towards the end of September so that you know what to expect with Octobers' delivery window communications.”

 

[atlastracer]

Whoa. Good find.

That’s some Rivian double speak and Is going to upset a lot of people.

Can't take credit. It was posted by Jimmy at RivianStories.

 

[bd5400]

We'll also be sending an email with additional details towards the end of September so that you know what to expect with Octobers' delivery window communications.”

That last bit sounds like some more configuration changes are in store, as I can't imagine what a pre-email to the delivery window email would even have, unless it is telling people that something is no longer available, has wholly shifted further back, or they spell out geographic limits for deliveries (which are already a thing, just not clearly defined).

 

[SANZC02]

So we won't get updated windows until the end of October. As per https://rivian.com/support/article/...e-the-next-round-of-delivery-window-estimates

I think you are looking at 2 different things. That October date is for people that did not get an updated 2022 window back in June. The update we are waiting for is an update for the people with a 2022 window.

 

[Gavinmcc]

I think you are looking at 2 different things. That October date is for people that did not get an updated 2022 window back in June. The update we are waiting for is an update for the people with a 2022 window.

Some of us are “both”

I did not get an update in June, but I was assigned Oct to Dec 2022 back in winter 2021.

So I was a 2022 delivery that is now waiting to see when I am really going to get a truck.
I got that email saying I would hear by end of summer.
But if pushed a bit, well I’ll be patient…ish.

It’s not a huge issue 2022 or 2023. For me at least tax wise. But I am carless and if I’m pushed from 2022 into 2023, well I’ll need to buy a beater car to get me through winter.

I can bike a lot of the year in Albuquerque, but biking in Jan, Feb isn’t doable for me. Dec won’t be fun, but I can push the limits a bit if needed.

I’d hate to get a gas car…been gas-less for over 3 years, but I can do it for a few months of an ICE if needed

 

[atlastracer]

Some of us are “both”

I did not get an update in June, but I was assigned Oct to Dec 2022 back in winter 2021.

So I was a 2022 delivery that is now waiting to see when I am really going to get a truck.

That is my situation as well. We had an R1S LE (July-Sept) and R1T Adv (Oct-Dec). We got an updated date for our R1S (1H 2023). But nothing for the R1T aside from "you'll hear more by end of summer". Would be nice to know if its 1H 2023, 2H 2023 or 2024 for planning.

 

[R1Sky Business]

So we won't get updated windows until the end of October. As per https://rivian.com/support/article/...e-the-next-round-of-delivery-window-estimates

Just speculation

 

[ohseedee]

"expect updates on your delivery timing through the end of summer."
They told us to expect updates this summer, which we did, but I guess they technically didn’t promise them. Sneaky…

 

[zigzagzap]

"Your Adventure package R1S estimated delivery window is the first half of 2023.

Your delivery window estimate is based on your preorder date, delivery location, and current configuration. Here’s why your window has shifted:

1. Supply chain
   As we’ve continued to navigate a tight supply chain, we’ve had to reduce complexity wherever possible, including prioritizing certain build combinations over others.
2. Service Infrastructure
   We continue to prioritize deliveries in locations where service infrastructure is in place so that we can provide the full ownership experience to Rivian owners from day one."

Preorder date - check - 1/1/19
delivery location - check - 1.5 hrs away
current configuration - check - CS indicated there is nothing holding up my R1S I even like the BM interior.
(purchase share - check - and lost 60% of the value.)
(signed a purchase agreement - check - preemptively signed to have hope for a rebate.)

Here’s a concept, if you say that you give priority preorder dates then following that rule allows people to understand that you are actually doing what you say.
Currently, deliveries give the impression of being dysfunctional because they failed to follow their stated procedures and failed to articulate any change to that policy. This causes angst and frustration. It also means you are throwing your CS people under the bus since they are at a loss to explain what we are seeing. Most of the CS folks I have spoken with are awesome, especially in the last 4 months.
In a recent post, I said the process was not democratic, meaning it was a system that the citizenry thought was unfair. I am not sure anyone can articulate and justify how the delivery allocation truly works.

 

[andisimose]

"Your Adventure package R1S estimated delivery window is the first half of 2023.

Your delivery window estimate is based on your preorder date, delivery location, and current configuration. Here’s why your window has shifted:

1. Supply chain
   As we’ve continued to navigate a tight supply chain, we’ve had to reduce complexity wherever possible, including prioritizing certain build combinations over others.
2. Service Infrastructure
   We continue to prioritize deliveries in locations where service infrastructure is in place so that we can provide the full ownership experience to Rivian owners from day one."

Preorder date - check - 1/1/19
delivery location - check - 1.5 hrs away
current configuration - check - CS indicated there is nothing holding up my R1S I even like the BM interior.
(purchase share - check - and lost 60% of the value.)
(signed a purchase agreement - check - preemptively signed to have hope for a rebate.)

Here’s a concept, if you say that you give priority preorder dates then following that rule allows people to understand that you are actually doing what you say.
Currently, deliveries give the impression of being dysfunctional because they failed to follow their stated procedures and failed to articulate any change to that policy. This causes angst and frustration. It also means you are throwing your CS people under the bus since they are at a loss to explain what we are seeing. Most of the CS folks I have spoken with are awesome, especially in the last 4 months.
In a recent post, I said the process was not democratic, meaning it was a system that the citizenry thought was unfair. I am not sure anyone can articulate and justify how the delivery allocation truly works.

Well based on this Im sure my late preorder R1S, 3 hours from the service center, OC interior is going to push from 1H2023 to End of time.

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