No cell, wifi, hotspot or GPS

[Cascadian]

No cell, wifi, hotspot or GPS.

Software reset didn’t work.

Called Rivian and vehicle restart didn’t restart the vehicle. Advised to wait through sleep cycle and try again.

Anyone have similar experience?

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[WSea]

Yeah your TMC died. Get sc appt asap. They need to order one and set it up before install

 

[WSea]

Try full reset. If it won’t then definitely TMC

 

[Antonio]

Are you still having this issue? I had an issue with my wifi, cell and hotspot connectivity for about 30 minutes to an hour earlier today, but noticed that my cell phone was also struggling, so I wonder if there was something going on with ATT around this area.

 

[Cascadian]

UPDATE

I just spoke with Roadside Assistance. Was told there was a connectivity issue stemming from AT&T affecting multiple vehicles. Once resolved they will check in with me to verify fixed.

 

[ET Irrigation]

Same thing here in SF Bay Area approx 7:00 am this morning lost connection on my way to work. Soft and hard reset no help. Been on hold with service for 45 minutes now

 

[Cascadian]

Same thing here in SF Bay Area approx 7:00 am this morning lost connection on my way to work. Soft and hard reset no help. Been on hold with service for 45 minutes now

I think it’s best just to wait it out.

Truck is drivable and we can use phone for all these features.

 

[SANZC02]

UPDATE

I just spoke with Roadside Assistance. Was told there was a connectivity issue stemming from AT&T affecting multiple vehicles. Once resolved they will check in with me to verify fixed.

Curious what the issue could be. I show bars on the cell indicator in the truck but internet not working. Tesla is connecting fine, does not seem like a hardware issue more like a login/connectivity issue.

They need to allow us to connect to a Wi-Fi hotspot while driving. Tesla made that change for the Model S a few years ago.

 

[IGR]

I am also experiencing connectivity issues as of this morning.

 

[goldburger]

UPDATE

I just spoke with Roadside Assistance. Was told there was a connectivity issue stemming from AT&T affecting multiple vehicles. Once resolved they will check in with me to verify fixed.

Thanks for this. I was wondering what was going on!

 

[SANZC02]

Thanks for this. I was wondering what was going on!

I was just on a chat with service, they say it is ATT but has to be Rivian/ATT issue because our Tesla is working fine.

They did not have insight on the issue and no ETA, I told them they should send out a notification to the owners about the issue.

 

[Kenmecca]

Tesla also same problems but appears they can connect to Hotspot https://downdetector.com/status/tesla/

 

[bjcleaver]

Same issue here, to add a data point. Noticed it this morning and still not connectivity as of this afternoon. AT&T on my phone is fine, so this must be a Rivian/ATT issue.

 

[sac602]

I had this issue Friday. Resolved itself Saturday. Sacramento area.

 

[Cascadian]

I have had enough waiting. I submitted a service request through the app.
Now Rivian has to call me to arrange a date for appointment.

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