Remote AC button takes 3 tries to work

[BrianB]

I live where it’s hot, so love to turn on the AC remotely before heading to my Gen 2 R1S. When I hit the AC button in the iOS app, it warns that it couldn’t connect. After 3-4 attempts, it connects. Happens when I’ve got a strong 4g/5g signal, and even when I’m on wifi at home.

Anyone know about this issue?

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[captainjp]

Same. To get around this, I wake the vehicle first. In the app Home Screen, pull down from the top and tap on the words stating the vehicle is sleeping. It will confirm that you’d like to wake the vehicle. Once awake, HVAC buttons should work immediately

 

[PaythePiper]

Mine has always done this. It usually works after the error message most of the time .

 

[Makes]

Probably my biggest complaint. I try to use this feature daily and it never works on the first or second go. I just keep hitting the button like an idiot.

 

[Flyedouglas]

I’ve had the same issue. For whatever it’s worth my Volvo XC-40 Recharge had the same issue. It’s annoying AF. I was hoping Rivian would be better about this, but alas.

For the record my Rivian is LEAPS & BOUNDS better than my Volvo (which I loved). But still…

 

[DeafPug]

My Model 3 behaved like this back in 2018. Somewhere along the way, they improved the HVAC activation from the app to send a message to the Tesla servers and have the servers handle the wakeup and HVAC activation in the background.

 

[2kwik4u]

I wake the vehicle first.

100% a "wake/sleep" issue. I've found PaaK and the Fob both respond almost instantly when the truck is "awake", but if I walk up and it's "asleep", then I'm waiting for it to wake before I get access. App behaves the same way.

Probably a hardware limitation, but sure would be nice to have a "constantly on" section of the hardware that controlled access and OTA commands. I'm sure this symptom is a function of limiting vampire drain, but it leads to this annoying behavior.

 

[BrianB]

Same. To get around this, I wake the vehicle first. In the app Home Screen, pull down from the top and tap on the words stating the vehicle is sleeping. It will confirm that you’d like to wake the vehicle. Once awake, HVAC buttons should work immediately

Thanks

100% a "wake/sleep" issue. I've found PaaK and the Fob both respond almost instantly when the truck is "awake", but if I walk up and it's "asleep", then I'm waiting for it to wake before I get access. App behaves the same way.

Probably a hardware limitation, but sure would be nice to have a "constantly on" section of the hardware that controlled access and OTA commands. I'm sure this symptom is a function of limiting vampire drain, but it leads to this annoying behavior.

Agreed. There are times that I really need to minimize vampire drain. However, in a typical week where I’m driving a bit most days and charging at the end of the week, I’d trade a higher level of vampire drain to have the vehicular constantly awake, at some level, and responsive to commands.

 

[BrianB]

My Model 3 behaved like this back in 2018. Somewhere along the way, they improved the HVAC activation from the app to send a message to the Tesla servers and have the servers handle the wakeup and HVAC activation in the background.

Glad to hear Tesla solved this. It gives me hope Rivian will copy the solution and push it to us in an update.

 

[2kwik4u]

Agreed. There are times that I really need to minimize vampire drain. However, in a typical week where I’m driving a bit most days and charging at the end of the week, I’d trade a higher level of vampire drain to have the vehicular constantly awake, at some level, and responsive to commands.

100% agreed there. I'll take vampire drain all day in my "normal" use, and then a more aggressive protection for things like parking at the airport for vacation.

Would be nice if we could "schedule" the sleep mode, or otherwise control it. Almost like the difference on a windows machine between "Sleep" and "Hibernate". Sleep just turns the screens, HVAC, and Audio off. Leave the core processing up and running. Then Hibernate is a full on "shut it 90% of the way down" mode.

 

[BrianB]

100% agreed there. I'll take vampire drain all day in my "normal" use, and then a more aggressive protection for things like parking at the airport for vacation.

Would be nice if we could "schedule" the sleep mode, or otherwise control it. Almost like the difference on a windows machine between "Sleep" and "Hibernate". Sleep just turns the screens, HVAC, and Audio off. Leave the core processing up and running. Then Hibernate is a full on "shut it 90% of the way down" mode.

Yeah. Come to think of it, Whoop and Apple Watch (and so my phone) know when I’m asleep. If AI could take all our jobs, surely the Rivian app could become aware of what the Whoop and Apple Health apps know about me to have my R1S sleep when I sleep.

 

[beatle]

Same here. Mine has been like this for a long time. PaaK also will not work unless manually waking it up. I've found that

Same. To get around this, I wake the vehicle first. In the app Home Screen, pull down from the top and tap on the words stating the vehicle is sleeping. It will confirm that you’d like to wake the vehicle. Once awake, HVAC buttons should work immediately

I have found that the unlock command will go through when HVAC commands will not, but this seems like a more elegant solution.

 

[WhidbeyIsland]

BTW, this happens on the Android version as well.. Ask me how I know...

 

[captainjp]

Looks like this issue is being addressed in the next OTA update.

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