Rivian software is (still) an embarrassment and needs to get better fast before R2

[Donald Stanfield]

I’m not stopping anyone from stating their opinion and I’m not a government so I can’t infringe on anyone’s “free speech”. I’m stating my own opinion and it’s that anyone who runs to these threads to tell someone that paid $90K+ for a “software defined” vehicle that nothing matters except how it drives is drinking the kool aid and not really offering a rational perspective

Then why did you accuse me of attempting to thwart your free speech rights a few comments ago? Obviously, I'm not a government either, nor am I a moderator or admin of this site, so I also cannot infringe on anyone's rights. That didn't stop you from accusing ME of it. Why are you allowed to say whatever you want, in whatever manner you choose to say it, but no one else is?

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[ATLRivvy]

So 5 owners so far that you mentioned, including the “defender”/ “fanatic” that you chose to include even though they obviously don’t consider their issues as seriously as you do? That is far from “LOTS” and even if you took a forum poll, which has been done before, and the overwhelming majority agreed with you (wouldn’t happen), that still would not represent the opinions of enough Rivian owners to support your point. Only a small fraction of owners are even members of the forum.

And again it’s not being a “fanatic” to dispute the criteria that some use to categorize these issues. Whether you like it or not that is part of the “community discussion” you claim is the reason we are here.

It’s your opinion that “LOTS” of owners are experiencing the same thing.

It’s your opinion that disagreeing with these complaints makes one a “fanatic” or are ”gaslighting”.

It’s your opinion that the “bugs” you refer to are more important than any other feature or part of the vehicle.

It’s obviously your right to have those opinions. Same thing with OP. But for whatever reason, it always seems to be the people with the most complaints that believe their opinions hold more weight than those with the opposite experience.

And you are doing the same thing by calling anyone who doesn’t share your complaints “fanatics” and “defenders” and “kool aid drinkers” even though no one here ever says Rivian doesn’t need to improve, and no one here has not experienced at least 1 minor issue with their Rivian.

So who is the one “gaslighting” when that keeps getting misrepresented?

No. You are making your own logic. At no point did I say anyone who doesn’t share my complaints is a fanatic. Read the post you are replying to again. If you disagree so be it, no one is stopping you.

And yep it’s my informed opinion - informed by the owners I know, the posts I see here and the the other owner complains I hear when I go to the continuously packed Atlanta service center every 4 months. I don’t work for Rivian. I don’t need to or care to get a scientifically significant sample size to form my opinion and recommendation, it’s shaped by my own experience.

Again - read the heading of the forum you are in. It’s a COMMUNITY forum for Rivian software and tech experiences

 

[COdogman]

No. You are making your own logic. At no point did I say anyone who doesn’t share my complaints is a fanatic. Read the post you are replying to again. If you disagree so be it, no one is stopping you.

And yep it’s my informed opinion - informed by the owners I know, the posts I see here and the the other owner complains I hear when I go to the continuously packed Atlanta service center every 4 months. I don’t work for Rivian. I don’t need to or care to get a scientifically significant sample size to form my opinion and recommendation, it’s shaped by my own experience.

You're still doing it. Now YOUR opinion is being positioned as "informed" in comparison to those who disagree with you? Is my opinion less "informed" than yours because I haven't experienced the issues you describe?

And you very much did choose to describe those who disagree with you as "brigading fanatics" (I forgot the "brigading part in my pervious post).

I’m not really here to defend OP specifically. I’m just sick of the brigading fanatics that pop up in every single thread like this (of which there are many) and try gaslight away the issues. This isn’t a startup building bleeding edge tech, it’s a public company chasing from behind in a crowded market.

Obviously your opinion is based on your experience. Emphasis on YOUR. Everyone's is. My point is we are all just 1 person with 1 experience and 1 opinion that is not worth more than anyone else's regardless of their job title, or your efforts to turn those who share your opinion into a majority without evidence.

 

[ThumprMN]

 

[captainjp]

Lol

 

[McLovin]

I think the whole problem w/ the OP (and others like him) is way the issues are presented. If he/she had come here and started up a thread saying "hey Rivian community, I've been having a few issues and was wondering if this is something I should be concerned about, or if there are easy fixes...", and then proceeded to list the issues, I'm 100% certain he'd have had all positive responses, even from the so-called "fanatics".

But from the jump it was confrontational with the title:

Rivian software is (still) an embarrassment...

Where can a thread go from there but down? And this isn't Rivian...it's any product-specific forum. People need to learn that interacting on the internet should be the same as in person. And I highly doubt any of these people would walk into a dealership, ask to speak w/ a representative, and then rattle off 6-7 things they think absolutely suck about their product. So why do it here?

New Years resolution for 2026: Be a better person.

 

[ATLRivvy]

You're still doing it. Now YOUR opinion is being positioned as "informed" in comparison to those who disagree with you? Is my opinion less "informed" than yours because I haven't experienced the issues you describe?

And you very much did choose to describe those who disagree with you as "brigading fanatics" (I forgot the "brigading part in my pervious post).



Obviously your opinion is based on your experience. Emphasis on YOUR. Everyone's is. My point is we are all just 1 person with 1 experience and 1 opinion that is not worth more than anyone else's regardless of their job title, or your efforts to turn those who share your opinion into a majority without evidence.

Nope. That’s your confirmation bias acting up again. Read the post you are replying to AGAIN. It doesn’t say my opinion is more informed than anybody else - it literally and explicitly lists the sources of insight that is “informing” my personal opinion. Jesus, it’s right there and yet you somehow jumped straight your own misguided conclusion.

I didn’t turn anything into a majority, that word or an equivalent appears in none of my posts. My entire point is that it’s not crazy to think that someone experiencing bugs that impact their daily experience with the car (inconsistent PAAK, annoying sporadic music pauses, sensor ghosts, etc) would be a detractor of the car. While each individually minor, when you have a BUNCH of them (as several of us have) they compound into a bad experience. Straightforward. And if you don’t agree with that then yep I’d label you a gaslighting fanatic. So be it.

 

[Donald Stanfield]

I think the whole problem w/ the OP (and others like him) is way the issues are presented. If he/she had come here and started up a thread saying "hey Rivian community, I've been having a few issues and was wondering if this is something I should be concerned about, or if there are easy fixes...", and then proceeded to list the issues, I'm 100% certain he'd have had all positive responses, even from the so-called "fanatics".

But from the jump it was confrontational with the title:

Rivian software is (still) an embarrassment...

Where can a thread go from there but down? And this isn't Rivian...it's any product-specific forum. People need to learn that interacting on the internet should be the same as in person. And I highly doubt any of these people would walk into a dealership, ask to speak w/ a representative, and then rattle off 6-7 things they think absolutely suck about their product. So why do it here?

New Years resolution for 2026: Be a better person.

You’re spot on about tone and exaggerated complaints being the problem with the OP’s responses. The real problem is people doing this on here ARE the type to walk into a dealership and say this exact thing to the people there. When they get pushback then they declare the dealership assholes.

Having have spent most of my career in a service industry I can tell you that a small subset of the population operates off peak entitlement and main character syndrome. That is obviously the case here with the inflammatory rhetoric right from the start.

I’m not sure what can be done with this as these people have always existed, although modern technology makes them more visible.

 

[COdogman]

Nope. That’s your confirmation bias acting up again. Read the post you are replying to AGAIN. It doesn’t say my opinion is more informed than anybody else - it literally and explicitly lists the sources of insight that is “informing” my personal opinion. Jesus, it’s right there and yet you somehow jumped straight your own misguided conclusion.

I didn’t turn anything into a majority, that word or an equivalent appears in none of my posts. My entire point is that it’s not crazy to think that someone experiencing bugs that impact their daily experience with the car (inconsistent PAAK, annoying sporadic music pauses, sensor ghosts, etc) would be a detractor of the car. While each individually minor, when you have a BUNCH of them (as several of us have) they compound into a bad experience. Straightforward. And if you don’t agree with that then yep I’d label you a gaslighting fanatic. So be it.

And no one said it was "crazy" to comment on bugs that affect their daily lives. Why do you keep doing this? It's the very thing you keep accusing others of doing.

You chose to use the words you did. I'm not quoting all of your posts to prove it, despite your denials.

 

[mkhuffman]

I think the whole problem w/ the OP (and others like him) is way the issues are presented. If he/she had come here and started up a thread saying "hey Rivian community, I've been having a few issues and was wondering if this is something I should be concerned about, or if there are easy fixes...", and then proceeded to list the issues, I'm 100% certain he'd have had all positive responses, even from the so-called "fanatics".

But from the jump it was confrontational with the title:

Rivian software is (still) an embarrassment...

Where can a thread go from there but down? And this isn't Rivian...it's any product-specific forum. People need to learn that interacting on the internet should be the same as in person. And I highly doubt any of these people would walk into a dealership, ask to speak w/ a representative, and then rattle off 6-7 things they think absolutely suck about their product. So why do it here?

New Years resolution for 2026: Be a better person.

Yep. There is no point complaining on a forum, really. This is where you come when you need help.

I love how people here try to help others when they have questions or concerns. Like the kneel issue: did the OP know it is designed to stop when you open the door? Maybe if he asked about it instead of complaining he would have gotten some help. Instead, Rivian sucks and the R2 is doomed.

 

[ATLRivvy]

And no one said it was "crazy" to comment on bugs that affect their daily lives. Why do you keep doing this? It's the very thing you keep accusing others of doing.

You chose to use the words you did. I'm not quoting all of your posts to prove it, despite your denials.

Nope. You are making up words that aren’t in my posts.

Okay - well if no one is calling it “crazy” I guess I’m talking to the air so whatever. You and/or your buddy liking all your posts can keep on with your “I just bought the car to drive”, “your expectations are wrong”, “you can’t expect a startup to get these things right”, “that’s just whining” posts. Whatever category you want to put those in.

I’ll keep talking to the air and backing up the feedback about software instability until I stop seeing them in my very own car. You do you.

 

[Dark-Fx]

It’s obviously your right to have those opinions. Same thing with OP. But for whatever reason, it always seems to be the people with the most complaints that believe their opinions hold more weight than those with the opposite experience.

I mean obviously the fact that I sometimes have to tell Apple Music to start playing again is a much bigger issue than the folks who have had 12V batteries die prematurely, since that one hasn't happened to me.

 

[COdogman]

Nope. You are making up words that aren’t in my posts.

Okay - well if no one is calling it “crazy” I guess I’m talking to the air so whatever. You and your buddy liking all your posts can keep on with your “I just bought the car to drive”, “your expectations are wrong”, “you can’t expect a startup to get these things right”, “that’s just whining” posts. Whatever category you want to put those in.

I’ll keep talking to the air and backing up the feedback about software instability until I stop seeing them in my very own car. You do you.

So quote someone calling it crazy since that is the word you chose to use to characterize their comment(s).

You keep saying things then denying it or claiming that it meant something other than what it clearly means. You know, like when you called those who disagree with you "brigading fanatics" then denied it? Not sure why that keeps happening.... I guess that's your version of "you doing you"?

 

[Donald Stanfield]

Nope. You are making up words that aren’t in my posts.

Okay - well if no one is calling it “crazy” I guess I’m talking to the air so whatever. You and/or your buddy liking all your posts can keep on with your “I just bought the car to drive”, “your expectations are wrong”, “you can’t expect a startup to get these things right”, “that’s just whining” posts. Whatever category you want to put those in.

I’ll keep talking to the air and backing up the feedback about software instability until I stop seeing them in my very own car. You do you.

Why is it okay for you to accuse others of policing your speech then claim that you arguing doesn’t cause the same harm to their speech? Why is your hypocrisy okay?

 

[COdogman]

I mean obviously the fact that I sometimes have to tell Apple Music to start playing again is a much bigger issue than the folks who have had 12V batteries die prematurely, since that one hasn't happened to me.

Exactly. And it doesn't mean that some haven't experienced software issues that make the experience bad or even terrible. But those issues are no more important than a motor or 12v failure, or even a auto tonneau cover failure. They are all 223issues that need to get fixed.

Some people just need their problems to be the most important problems ever

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