Zoidz
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The Verge Full Article
The story is written by a UK owner
Excerpts:
I reported the problem to Kia and my local dealer wasn’t able to initially replicate it until I was able to record the issue on my phone while charging on a fast DC charger. The car would drop to a 0kW charge rate at 82 percent and take about 10 minutes to fake its way to 100 percent without the estimated range of the car ever changing.
...
After a couple of diagnostic sessions, my local Kia dealer eventually came to the conclusion that the main high-voltage battery pack was faulty and would need to be replaced. Instead of leaving it at the garage for a week or two, I entered into Kia’s battery repair program, which has no ETA and is part of the eight-year warranty cover that Kia provides for EV batteries in the UK. I soon learned after talking to more than a dozen EV9 owners in the UK that the wait could be as long as nine months for a battery fix, the amount of time it takes to create another future passenger for the back seats.
...
The stories of the more than a dozen EV9 owners I’ve spoken to are all very similar and point to a Kia that is struggling with battery replacements on its flagship EV. But the problems for Kia and Hyundai EVs go even deeper. The sibling brands, operating under the Hyundai Motor Group, have each suffered a variety of issues with Integrated Charging Control Unit (ICCU) failures in recent years across the Ioniq 5, EV6, and other models. An ICCU failure can cause a car to lose power while driving, which is an incredibly dangerous problem to have.
Hyundai and Kia have both started to issue warranty extensions around the world for affected vehicles in recent weeks, after remaining mostly silent on the issues for years. The change of heart came months after Consumer Reports highlighted in February that up to 10 percent of Hyundai and Kia EV owners experienced ICCU-related issues, depending on the model and model year.
...
EV9 owners in the US are also facing similar battery issues, but messages on Facebook owner groups suggest that wait times are slightly better than across the Atlantic. “Wait times might have decreased but at least anecdotally I’ve heard it can still be months,” says Corbin.
The story is written by a UK owner
Excerpts:
I reported the problem to Kia and my local dealer wasn’t able to initially replicate it until I was able to record the issue on my phone while charging on a fast DC charger. The car would drop to a 0kW charge rate at 82 percent and take about 10 minutes to fake its way to 100 percent without the estimated range of the car ever changing.
...
After a couple of diagnostic sessions, my local Kia dealer eventually came to the conclusion that the main high-voltage battery pack was faulty and would need to be replaced. Instead of leaving it at the garage for a week or two, I entered into Kia’s battery repair program, which has no ETA and is part of the eight-year warranty cover that Kia provides for EV batteries in the UK. I soon learned after talking to more than a dozen EV9 owners in the UK that the wait could be as long as nine months for a battery fix, the amount of time it takes to create another future passenger for the back seats.
...
The stories of the more than a dozen EV9 owners I’ve spoken to are all very similar and point to a Kia that is struggling with battery replacements on its flagship EV. But the problems for Kia and Hyundai EVs go even deeper. The sibling brands, operating under the Hyundai Motor Group, have each suffered a variety of issues with Integrated Charging Control Unit (ICCU) failures in recent years across the Ioniq 5, EV6, and other models. An ICCU failure can cause a car to lose power while driving, which is an incredibly dangerous problem to have.
Hyundai and Kia have both started to issue warranty extensions around the world for affected vehicles in recent weeks, after remaining mostly silent on the issues for years. The change of heart came months after Consumer Reports highlighted in February that up to 10 percent of Hyundai and Kia EV owners experienced ICCU-related issues, depending on the model and model year.
...
EV9 owners in the US are also facing similar battery issues, but messages on Facebook owner groups suggest that wait times are slightly better than across the Atlantic. “Wait times might have decreased but at least anecdotally I’ve heard it can still be months,” says Corbin.
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