I went though this also. I had a ticking sound when turning that was very noticeable at slow speeds. They determined that it was a broken weldment on the subframe and replaced it with the cast (second gen or version two?) subframe. Unfortunately something went wrong on that install and they had...
They replaced the entire front drive unit, which includes the two motor and the inverter. The first replacement was a bit noisy and they determined that it was also faulty and replaced that one as well.
I do not want to panic anybody here. My situation was different that what is being described...
No... Let your insurance company handle it. If you haven't already, contact them immediately. They will deal with reaching out to the other driver and/or their insurance. That's their job. A police report should also be filed immediately.
I had my knocking fixed early on. Lubed the splines, torqued some bolts and whatnot. When the sounds reappeared, they replaced my front drive unit... twice.
I ordered mine on 7/11 (my birthday) and received them on the 17th. Less than a week for all five boxes! Unfortunately, UPS did damage one of the sliders but EV Sportline is sending a replacement
I got the single drawer, the triple drawer and the center box. Can’t wait to get this all...
So… the OP sets up an account here just to post that Rivian is terrible and that’s it?! No update? Rivian never responded? I find it all a little hard to believe.
Not trying to get at anything. You didn’t say and I just wanted to know that they had at least provided you with a vehicle.
I have definitely had my truck in the shop more than I would like. I do feel that in every case, the SC has done a great job of making sure that I was taken care of. I am...