I refused to pick it up and it's still there. I'm getting different stories from one advisor to the other. SSOC is also giving me different answers than the Service Center. It's like getting 4 completely different stories all at once.....
Update: Vehicle has gone in for it's March 6th scheduled service. It's now March 20th and the vehicle is not done and lots of drama has occurred. I've been lied to by Michael and Angie about the progress and issues with my vehicle. First off the vehicle went in for Due Bills and the Suspension...
Quick question...
Anyone else have their Rivian sent to Greg's Japanese Auto in Bellevue by the Bellevue Service Center? Mine is there for minor body work according to Bellevue SC. Doors have also been unlocked for 12hrs or more. I was never told it would be going to a Greg's Japanese Auto. All...
Tesla also came about when capital was much much cheaper. Tesla is lightning in a bottle and so is Elon. Elon is manic and crazy, but he pushes his people in a different way. The way RJ pushes is passive aggressive and non transparent. It's a get it done or else attitude not a if you get it done...
It's even scarier if you worked there early on and have seen how things went over the last 6 months. They went from treating employees as equals and contributors to burdens. They've lost the plot internally about 6 to 8 months ago. Now the rest of the world is starting to see how bad the...
Always take whatever RJ says with a grain of salt. The guy has zero forward thinking and is more engineer than company leader. The company needs a new CEO.....
I feel your pain. I'm on a year with no due bills finished, safety issues not done, and they've scratched the crap out of my door sill area. They also chipped my windshield last time it was in along the edge. Not sure how they managed it, but there is a chunk of glass missing. I've never seen a...
That's just down right unacceptable! I'm shocked Rivian corporate is okay with this. It's become more and more evident to make sure your vehicle gets fixed right the first time. I have an appointment on March 6th and will not be taking the car back unless they can prove it's actually fixed this...
I think it's more of a skill problem that is the real issue. I'm on my 4th come back for Bellevue. They've missed safety issues, marked work complete when it wasn't even touched, missed all of my due bills (for a year), damaged my vehicle while in there (still have yet to fix it), removed issues...
LUCKY!!!
Bellevue, WA has been an absolute nightmare to deal with. I hear it's hit or miss and if you're former employee or not. My neighbor doesn't mind Bellevue, but says he tries to avoid it at all costs. Bellevue has refused mobile services for both of us multiple times.
Miami has a GREAT...
Actually they blamed a driver this happened to. Instead of actually looking into the issue they blew it off. I also filed a ticket on this and they proceeded to ghost me on every attempt to get more data.
Edit: this was Bellevue
This has also happened to myself 3 or 4 times. One of the times it launched me into the street. I've made a complaint and to no surprise Rivian Bellevue SC told me it's me.
This also happened to another person in the Seattle area which caused them to hit their house. Same complaint of car not...
I had the option when picking insurance drop downs with Progressive. I've also had this added to policies from past insurance providers. You'll have to ask your insurance provider on what options you have. Just added the same policy to my Tacoma.
hopefully they gave you a due bill to have that fixed.
Honestly after experiencing Rivian Service for a year I'd have refused delivery. They still have not fixed anything on my due bills except the spare tire.