Both keys included. Minor scuff/scratch on one edge (last photo). Pickup only please (just east of Nashville, TN).
For compliance a pic of this item and several others with my username and today's date
Brand new, never opened. Pickup only please (just east of Nashville, TN).
For compliance a pic of this item and several others with my username and today's date
I do think a replacement is a perfectly acceptable request given the extent of the issues, however Rivian doesn’t really see it that way I guess (at least not yet).
I could in theory return it under the 7-day policy (they said they would honor it since I reported these issues within 7 days)...
The first T Rivian bought back due to quality issues that the Memphis service center made worse. They even damaged some of the body. So I got a second one. When the S was selected for fulfillment I figured I’d get a trade quote just to see what they’d give me for the T, expecting them to...
Every spot I pulled trim out of the way was purely to get a better view of the extent of the issue. You can absolutely see these globs of paint without lifting any panels out of the way.
Also, those panels are not fastened or adhered to the surface, meaning the lack of a flat paint surface...
Added even more photos. This evening we went through the work order line-by-line over the phone to make sure everything was captured. They had missed a couple of things, but as I was going through it on the truck itself I continued to find more issues. Not pictured are two very clear but hard...
I wouldn’t have had I noticed all of these in the narrow window provided. I say it took 5 minutes, but that was from the time I noticed the first issue, which unfortunately happened after the delivery guide left. It was also my first time seeing an R1S in person, so I was looking at it very...
Been chatting with service for a week now about these issues. For the past few days it seemed like they were exploring several different options from repair to replacement, but today they called to setup a service center appointment for this week. I asked about the potential for replacement...
Agree to disagree. I've owned dozens of vehicles all across the pricing spectrum. I've never seen this level of issue. "Tesla has it, too" isn't a justification. You also admit that not every unit has these issues, which means it is possible to do it right.
I don't expect perfection, and I...
In what world are these types of paint issues acceptable on a brand new $75k+ (now $95k+) vehicle?
My R1S was delivered today in this state after allegedly going through a thorough PDI. It took less than 5 minutes for me to notice most of these issues.
More finds after another 10 minutes of...
On the one hand yes, it's really solid and way better than I expected. Also with the tax savings it's really a total value of nearly $88k. On the other hand, I bought this R1T just over 2 months ago and am in it for $94k OTD. Not sure I want to take a net $6k hit in two months. I was...
I got the 8 steps email on Saturday morning. I immediately submitted my ID for registration and requested both a trade quote and an insurance quote. My trade immediately went into pending manual review, and the Rivian insurance agent recommended I wait until delivery is scheduled to set an...