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  1. Endless Frustration: Relentless Noise Issues with R1S - Seeking Support and Solutions!

    I find it incredibly frustrating that they refuse to take any action to resolve the issue. A logical first step would be to simply replace the part that is causing the noise. It's unacceptable to do nothing and rely on the hope that a fix will magically appear in the future. I would be more...
  2. Endless Frustration: Relentless Noise Issues with R1S - Seeking Support and Solutions!

    This ongoing experience continues to deteriorate. Rivian corporate just called me back and, at long last, acknowledged that the sound issue is indeed abnormal. However, I almost fell out of my chair when they informed me that they currently lack a solution and are hoping to find one in the...
  3. Endless Frustration: Relentless Noise Issues with R1S - Seeking Support and Solutions!

    That is how mine started. It went from intermittent to almost constant. I think the weather is a major factor. Temps are 90+ daily in Texas this time of year.
  4. Endless Frustration: Relentless Noise Issues with R1S - Seeking Support and Solutions!

    Rivian gave me a loaner R1S to prove this is normal. The loaner had zero issues which proves my point but they still say this is normal. I'm amazed at their incompetence.
  5. Endless Frustration: Relentless Noise Issues with R1S - Seeking Support and Solutions!

    The noise disappears when you turn off the AC. My wife is starting to turn off the AC when she enters parking lots or pulls up to someone's home. I always drive in standard height so I haven't experimented with different ride heights. I'll try that tonight and report back.
  6. Endless Frustration: Relentless Noise Issues with R1S - Seeking Support and Solutions!

    Message sent to Tony and the entire executive team. Hoping someone will respond
  7. Dallas Service Center is a complete joke. Beyond Frustrated!

    I'm glad you had a good experience and they finally fixed your issue. My point of frustration is they refuse to acknowledge anything is wrong with my vehicle. I've contacted corporate and sent them my videos. I should know more today.
  8. Endless Frustration: Relentless Noise Issues with R1S - Seeking Support and Solutions!

    Yesterday, I began a post sharing videos of the internal noise my AC was making. Today, I wanted to create a new thread to showcase videos highlighting the exterior noise level of my R1S. Some people have compared it to the sound of a loud weed eater. When we first got the vehicle, it would turn...
  9. Dallas Service Center is a complete joke. Beyond Frustrated!

    I just received a voicemail that they are still looking into my issues and should have an answer tomorrow. Sure hope it is not "this is normal" again. I'll keep everyone posted.
  10. Service Center Backed Up in Brooklyn

    Sounds like the R1S has quality issues. I've been in twice for AC noise issues. The service center keeps telling me the excessive noise is normal and that the R1S is much louder than the R1T.
  11. Dallas Service Center is a complete joke. Beyond Frustrated!

    I sent RJ a direct message on Instagram this morning. I'm not sure how to get his eMail. Please send to me via private message if anyone has it. I really appreciate all the feedback. I'm frustrated and lost on how to get my vehicle fixed when the dealer will not acknowledge the issue.
  12. Dallas Service Center is a complete joke. Beyond Frustrated!

    My main problem with the Dalla service center is they think this is normal. I can't get them to admit the loaner and my R1S sound different. What recourse do we have as consumers when you can't get something fixed? This is obviously a subjective issue as to what is too loud.
  13. Dallas Service Center is a complete joke. Beyond Frustrated!

    The noise does not fade when you lower the fan speed. The only thing that works is to totally turn off the AC which my wife has started doing when she drives in parking lots. The noise is also really loud from the exterior. Someone told her it sounded like a weed eater.
  14. Dallas Service Center is a complete joke. Beyond Frustrated!

    Mine started only on hot days but now is fairly constant. Seems to be getting worse.
  15. Dallas Service Center is a complete joke. Beyond Frustrated!

    Did you take it to the service center yet? Curious if you are getting "This is normal, don't worry" response that I'm getting
  16. Dallas Service Center is a complete joke. Beyond Frustrated!

    I didn't check the VIN to see if my loaner was a newer build. I contacted Rivian corporate and sent my videos in for review. Hoping they take this seriously and acknowledge my noise is unacceptable. I'll post additional videos when the temperature rises. The noise gets much worse when the...
  17. Dallas Service Center is a complete joke. Beyond Frustrated!

    I didn't compare the actual airflow as both felt comfortable. The main issue is the noise. I've driven in 3 R1S's now and only mine has the noise issue.
  18. Dallas Service Center is a complete joke. Beyond Frustrated!

    The noise is constant for me. It gets way loader when the weather hits 90+ in Dallas.





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