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I definitely would be. Is you guide even responding to you as that’s been my biggest frustration so far. Going to hold on to my final payment until I actually have a delivery date. After 4 attempts and escalating with CS, my guide finally reached out and sent me his Calendly link. Not sure why...

Finally heard from my guide today. Well that’s concerning. How long ago was that?

No. I want a guide who responds. I have reached out 4 times since the 9th and haven’t heard a word from my guide. I know they’re busy, but asking for one response within 9 days doesn’t seem like asking for a lot.

Right now I'd just go for any response from my guide to prove he exists. I've had a VIN for 9 days now and no reponse on anything I've asked him. Fortunately, between my bank, the Rivian insurance group, and people at CS I've spoken to, I've gotten all my questions answered except what's the...

So it's not just me. I just escalated to his lead through CS so we'll see if that does any good.

Does your guide's name start with a B and end with a T?

Ah yes, that one. Nope, I'm not info@f*krivn.com Just [email protected]

nope

Nope. It's a .com email. I"ve also asked for callbacks and sent SMS and no one ever responds through those channels either,

Same here. It's been a week since I first reached out. I've sent texts, called, and emailed. Nothing.,

Have you called her directly? Every time I call mine I just get a generic "You've reached a Rivian guide message. Please leave a message and we'll respond in 24 hours." Of course, no one ever calls back. I'm beginning to think the truck I"ve been matched with is a hoax. Everyone seems to be...

I finally got a guide assigned last week. Shortly after a VIN was assigned. I’m now at step 7 waiting for a delivery date. I have had multiple questions for my “guide”. After a text last weekend, phone call on Monday, an email on Tuesday, and another text yesterday, I still haven’t heard a...

Impressive. Confirmed mine on the 9th and still no delivery date. Hoping to hear from them soon. On a side note, I’m up in St. Louis for work and saw a car hauler full of R1Ts headed south on I-44 last night. Yours could be on it.

Same here. Got four caps and a t-shirt. Still "pending"

And the caps are no longer in the Gear shop...

So is anyone here in the DFW area expecting to pickup their truck soon? Just drove by the new SC in Dallas and there are 20+ R1Ts and at least one R1S in the lot. They still don’t have a CO according to the Dallas City Hall site, and Hawes Ave is still tore up in front of it so I’m guessing that...

Dallas service center is by Love Field. They've been running a temp one back behind the Tesla service center there, but the new one is right behind the In-N-Out burger on Mockingbird Lane and should be open any day now. CS says the list on their site should update as soon as it's officially open.

Congrats. Maybe I should move my delivery address to Cedar Point. Get to ride some roller coasters and then launch my truck back home.

Well I’m 15 miles from the Dalllas SC with the same pre-order date and nothing here either.

I had mine back in April. Still no guide.