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  1. ??‍♂️ Some questions answered by my Rivian Guide today

    V2H is coming...wouldnt expect a different answer than the one given just a week ago...will ask if there is updated timing though.
  2. ??‍♂️ Some questions answered by my Rivian Guide today

    Charging speeds and active turn headlights added to my list for next time. Correct on my understanding...would take that with a grain of salt as that was my understanding and not something that was officially communicated.
  3. ??‍♂️ Some questions answered by my Rivian Guide today

    It was tough to write all of that out and consciously not write "soon"
  4. ??‍♂️ Some questions answered by my Rivian Guide today

    Had a call with my Guide this afternoon and we went through a lot of the questions that were on my thread about having lunch with the Customer Experience Director. We went through the questions that have been asked and believe we hit most all of them. In no particular order: Guides are being...
  5. More Guide Contacts Trickling in...

    Was told all LE were still due a call before end of November.
  6. Answers & info from lunch w/ Rivian's Sr. Director of Customer Engagement Center

    1) would be impossible before making a pre-order for some of us who ordered years ago...and new pre-orders are a decent ways off from delivery 2) can change your configuration once you know what you need to know in order to lock that in which will all happen prior to your truck rolling down the...
  7. Answers & info from lunch w/ Rivian's Sr. Director of Customer Engagement Center

    I think that last line sums it up best...we are all super excited...and with that excitement can come frustrations with what seems like a lack of info that we are owed. We will get it when it is ready to be shared and I for one am confident that it will be great when it is shared.
  8. Answers & info from lunch w/ Rivian's Sr. Director of Customer Engagement Center

    I believe all of this will come in plenty of time for you (and all of us) to make an informed decision on going through with the purchase of the truck/suv or not.
  9. Answers & info from lunch w/ Rivian's Sr. Director of Customer Engagement Center

    Not in those exact words, but in a round about way, yes. I was asked a specific question back...do I believe that we (as a collective) take anything that comes out of Rivian as an update, or only things that come from RJ. My answer was that we (as a collective) are passionate, as proven by how...
  10. Answers & info from lunch w/ Rivian's Sr. Director of Customer Engagement Center

    I can understand a lot of where you are coming from. Keep in mind that most companies have been on some sort of restricted travel policies up until recently...so some of this probably indeed is catch up. That being said, I think it is positive the outreach they are doing (the tours at the...
  11. Answers & info from lunch w/ Rivian's Sr. Director of Customer Engagement Center

    Seems like that is all coming...and as much as we WANT that info we dont NEED that info until we are asked to write a check and accept delivery. That is not to say they will wait until the last minute to provide the details, but getting them now is likely not meaningfully changing anyone's...
  12. Answers & info from lunch w/ Rivian's Sr. Director of Customer Engagement Center

    I believe a lot of that will change dramatically once trucks start shipping (for Rivian as well as Atlis)...right now it seems like there are more than enough reservation to convert to orders to get things started and then they can focus on bringing in new people to the brand later. Bringing in...
  13. Answers & info from lunch w/ Rivian's Sr. Director of Customer Engagement Center

    This is something that was discussed. I recommended showing everyone a Quarter to start, then moving that to a month as we enter that Quarter, and then moving that to a specific week/day as we enter that month. Seemed to be receptive to the idea...keep in mind the dates could fluctuate a bit...
  14. Answers & info from lunch w/ Rivian's Sr. Director of Customer Engagement Center

    seemed like that info was all being finalized for an official release and that numbers were known. But don’t quote me on that, just the perception I had when it came up. This was one of those areas where I recommended letting us know when it will be made available so we could stop talking about...
  15. Answers & info from lunch w/ Rivian's Sr. Director of Customer Engagement Center

    Yea, I believe it’s more along these lines…that the order number can give direction but is nothing a 1 for 1 for order number due to some of the reasons you mention
  16. Answers & info from lunch w/ Rivian's Sr. Director of Customer Engagement Center

    They stated our list isn’t entirely inaccurate…but it’s not as accurate as we believe it to be either. I didn’t press the issue but can follow up the next time I have an opportunity
  17. Answers & info from lunch w/ Rivian's Sr. Director of Customer Engagement Center

    I don’t think that is the case at all (personal opinion). Vehicles are rolling down the line. We saw that with DuckTruck’s recent videos/experience. I believe deliveries happen faster than currently being stated and that they under promised this last round of dates in order to over deliver.
  18. Answers & info from lunch w/ Rivian's Sr. Director of Customer Engagement Center

    The conversation was pretty free flowing and I feel like using a tape recorder would have made it feel way more formal...something I am glad it didnt feel like. That being said, I did forget one part...at one point we were discussing how the used car market is absolutely insane right now and...





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