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(Almost) Everyone within a maximum of 200 miles of a service center. Some centers are more constrained, and their delivery range might be reduced. https://www.rivianforums.com/forum/threads/200-miles-by-flight-from-closest-service-center-is-the-confirmed-delivery-eligibility-area.18869/

Yeah, fingers crossed it's just a software update. I was as skeptical about the powered tonneau retrofit as you are of a hardware differentiation, and I that turned out to be a nice surprise! I guess I'm a little less jaded after that, lol.

PERFORMANCE DUAL-MOTOR AWD The Dual-Motor AWD system can be optionally enhanced through a software upgrade, providing additional power and acceleration. https://stories.rivian.com/difference-between-r1-drive-systems No word on upgrading after the fact, but it is just software as the...

Don't doubt that; there'll always be exceptions to the rule. I assume since your friend has a guide that they're not going to just back out of the delivery process for this new rule. But what we know for certain is that this 200 mile radius is limiting the placement of new orders, and it's been...

It is. Part of cost saving measures to reduce "unreasonable distances for service visits". I've had delivery estimates each round (my last one was June-July 2023...), but this time I didn't get one, and customer service said I'm now too far away. (My address have changed). I was told it was...

Towards the bottom of this page: https://rivian.com/experience/service

That is likely. I did briefly see a page that said something like "Limited availability in ZIP #####", but that only popped up while the page was trying to refresh when I was clearing my cache. I haven't gotten it to show up when plugging in a real ZIP. But that suggests that the site (and...

From my personal experience, at all. I've already configured by truck - I placed my order in March 2022. I have received delivery estimates each round since they started, and I was supposed to get it delivered June-July 2023. This most recent update, I don't have an estimate. I am personally...

Just did another one. Casper WY (223 miles from Denver) is ineligible. But Glendo WY (190 miles from Denver) is eligible. EDIT: I'm just plugging in various ZIP codes, and essentially using where Google places the pip, which I believe is the geometric center of the shape. So not sure if Rivian...

200 Miles from every notable gap filled by pending service centers, in orange.

200 Miles from every service center listed here: https://rivian.com/support/article/where-are-rivian-service-centers-located Interactive Map Link

I saw someone comment that the Rivian website said their ZIP is not eligible for delivery; too far away. This is the first I've heard of this tool on the site (sorry if I'm late to the party). But for me, if I'm logged in and try to configure a NEW R1T, I'm asked what my ZIP code is. I'm then...

Where do you go to see Rivian's willingness to delivery by Zip? This is exactly the issue I think I'm running into, and would love to double check.

100% agree, unfortunately. This totally looks/feels like the web team meant to put "configurator" instead of "gear shop" for the powered tonneau. The R1T is "compatible" with both options, but no shot you'll be able to buy a powered tonneau from the gear shop after delivery. However, one thing...

I'm not 100% certain what the different "Statuses" are, but I'm on "Status: Configured, Estimated Delivery: Processing Estimate". I've had delivery estimates each previous update. My previous one in April was "June-July 2023"... I have not yet been assigned a guide, so I contacted Customer...

Unfortunately, unless something has changed, looks like a PO Box is 100% a no-go. And I'm not sure using a shared business address is worth the risk.

My impression is that R1S is to the Tesla Model X, as R2S is to the Tesla Model Y. Same design principals, half the cost, a reduction in size and performance.

I was chatting with Customer Service, and I think I was asking too many follow-up questions because the rep disconnected our chat and I lost the transcript ?. I received a follow-up email that said the chat wasn't recoverable... But essentially, the closest service center to me is 4 hours away...

My impression is that the push to convert Quad to DM Performance is the result of a supply constraint; "Hey configured pre-orderers, it's taking a while to get enough quads, so you can buy DM Performance sooner!"

Do you have a source on this? (Not doubting you, just haven't seen the announcement)