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I’m not questioning OP or the authenticity about what was said. I’m guessing Rivian engineers are like every other profession and are not immune to hyperbole. “Rivian will never make another truck with a power tonneau” is a better conversation piece than “who knows when Rivian will ever put a...

***UPDATE I received a response from my guide yesterday. I attempted to give my guide a break by emailing Rivian customer service from the link where Tony suggested that we “reach out.” In his email, the link to “reach out” leads to the general Rivian Support Center. I emailed the “contact...

I just sent a copy of the below email to Rivian. If you feel the same or have you own ideas, I suggest you reach out to Rivian and let your voice be heard as well. Dear Tony, I am taking you up on your offer to “reach out.” Please do not just pass this email along to my guide who already...