In my experience, you call the Rivian Service line, and the person who picks up is in a call center some place. They can look at your tickets and any notes on them. And then they a try to call the Service Center. If the SC picks up, they can transfer you to someone to talk to there. Otherwise...
Yeah they've been great to me too. Unfortunately I'm in Tahoe so I think well outside what they might pickup and drop off. They do have mobile service that comes around here, but only once a month.
I took delivery of my R1T on June 7th. The first week I noticed a bunch of fit and finish issues, including a broke real backup light. The soonest the Sacramento SC could get me in was late July, but I had a conflict so took an appointment the first week of August.
Then about a week later we...
If the RAN in Inyokern is full you could go up the road a bit to the Electrify America in Coso Junction, or if you're really in trouble, there is also a 50kW Cal Trans charger at the Coso Junction rest area.
Then in Bishop there is 4 bay Electrify America at Vons. Also looks like there is a RAN...
I was maybe getting slight vibration that I could feel in the accelerator pedal, but the larger issue was the AC completely quit putting out cold air when the outside temp was above 85F. My R1T is currently at the Sacramento SC. They are replacing the compressor.
I hope to pick it up Saturday...
I was just at an EA charger in Bridgeport CA on Friday and then again on Tuesday.
I tried one of the 350kw and was getting around 30kW. Moved to the other 350 kW charger and it didn't start charging at all. Moved to a 150kW and was getting more like 160kW.
Then on the way back I went there...
No problem. I did San Bernardino to Mammoth to Tahoe last summer in my Volvo C40 which best case can do 250 miles of range, and no access to RAN, so Electrify America the whole way.
If you have it, use the new trip planner in the Rivian app, or use ABRP like @SANZC02 suggested.
You can...
That’s very interesting, thanks!
most of my driving is just on all purpose in default settings, so I think standard regen.
How do you know full regen on max is 150kw? And what would standard be?
Thanks for the writeup. I have a similar issue with my R1T and had an appointment for July 7th in Sacramento to get it fixed, with a bunch of other issues waiting until August to be fixed.
Today I got a call from the Sacramento SC, they can fit me in this Wednesday. So I'll be making a 2 hour...
I don't think so.
I went down the hill twice yesterday, the first time was in the morning, and yeah it was coldish then. I think there was some frost overnight. We drove to the Mammoth Mountain main lodge, about 6.8 miles away, down and then up again. So I could see cold being an issue this...
I got my R1T on June 7th, and I live in Tahoe and pretty quickly noticed I was getting the "Regen Limited' warning.
We just took a long weekend to Mammoth Lakes, and the road into town from where we're staying turned out to be a pretty good and consistent regen test.
We are staying at Tamarack...
My R1T is a 24xxx vin, made in May, picked up June 7 and seems to have this issue.
But not able to get it looked at until August 7th, along with a number of other issues.
The reason I'm asking is my wife also drives the R1T and we both prefer the fob to the cards or the app. So it would be better to have 2 fobs, one assigned to each of us with our different setting .
I wouldn't call 1,000 foot vertical going down a mountain.
The drive from Donner Summit to Sacramento on the other hand, that's a 7,200 foot descent. That's going down a mountain. My C40 has done that many many times. No regen weirdness at all.
I've only had mine for a week. But I had the "limited regen" warning go on for me twice today. I was at less than 65% SOC. I went from 6200 feet (Lake Tahoe) up to 7200 feet (Brockway Summit on highway 267) to 5900 feet (Truckee Airport). The warning came on for the downhill in both directions...
There were 5 Launch Green R1Ts in the shop when I got access earlier this week.
IIRC, one with black AT rims, Forest Edge interior, underbody shield and tow hooks.
The rest each had Black Mountain / Dark Ash interiors.
One each with 22s or 20s, no underbody shield, no tow hooks.
One each...