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Update: - First off, I will say that so far I have been very pleased with the efforts made to get me into service as quickly as possible. There have been a lot of Rivian gripes about this, butty experience thus far has been positive. It's a little annoying that I have to call a call center and...

The smell has been there since about 2 weeks into ownership. Was not as offensive as it is now. Was not thinking it was mold in my brand new vehicle. It was when I was swapping out the floor mats that I saw all the moisture. The all weather mats were hiding it such that you would never know...

Just called the Rivian Service line. They said it will take 48 hours to determine if there is a possibility of accelerating the date from 9/20/24 to an early time. I expressed the health issue concerns related to white mold. We will see what they come back with. Is this standard protocol?

I sent a message on the app asking to move the appointment up. Do you know if that goes to the Service Center that the scheduled appointment is made at, or does that go to a general messaging service? Still no response from it, either way. Hoping I hear something soon. Will keep everyone posted.

Confirmed not resolved in Gen 2…sadly. Maybe a shorter repair time since a possible known issue?! One can hope. My guess is that it’s probably the HVAC issue because the AC is constantly running here in FL. I made a service appointment and hope to hear something from someone tomorrow. The...

Well, unfortunately when I was changing out my all weather mats, I immediately noticed that the bottom of them were covered in water. Upon further investigation, the driver and passenger carpet is also covered in a white mold (some in the center but most is up along the edge right before going...

Still having the issue. Can someone please confirm if on their Keys menu their phones show there? One of my profiles has the two keycards and the other has a phone set up option. On the iOS app, it shows ours phones. Wondering if this might be the issue. Thanks!

Bummer they could not have figured that out when they were working with Apple on the Apple Music. I guess we shall continue to wait.

Are there any updates as to when Siri will be available? I know it can be used now with the verbal "Hey Siri" command, but that is very inconsistent as to whether Siri is picking it up. Ideally, there would be a button that can be held to trigger Siri, and a command could be made. I was...

I’ve done the reset multiple times and tried to use the app controls for the car, and they all result in an error. I even tried to end a charging session, which was rejected. I can see realtime the vehicle, status, etc. I juzt cannot make changes. Is there a Rivian customer service number to...

I did not drive it this weekend, but I will try both of these this week. I did manually begin the update from inside the car because I was also unable to get the car to respond doing that from that app, too.

Today before I went out to my car the leave for home, I tried to turn on the climate controls to cool it off. I kept getting the message from my phone (and my wife's phone) that it "Couldn't turn on. Something went wrong. Please try again." I received this same message when I tried to update...

Lease.

Unfortunately, yes. $100k/$250k/$250k on the coverages. No history of tickets or accidents. Just expensive.

It must be gone because there is nothing very satisfying about it now.

$1,038 for full coverage, including gap coverage. Florida is among the most expensive for vehicle (and property for that matter).

My experience was the the estimate on the store was different than my actual payment. I chose the right credit score and used the same inputs, and my actual lease amount came in higher by $14 per month. No one could explain it to me. Was not worth the headache to try to figure out. I kept...

Yes it can. You have to notify your sales person or local service center to make this adjustment. It will change your lease payment, and in your profile you’ll be required to accept the offer again.

After driving the car for another week, I have noticed the first continually noticeable fit and finish item, which has to do with the steering wheel. Anytime the driver's seat adjusts between profiles, when you place your hand on the steering wheel, it drops about 1/2 a CM, and then is fine...

They got 50% of the way there with the box where the speaker can also go. They did miss the mark on that though. It’s open at the top and the lock function just keeps it from sliding all the way out.