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You should report your experience to Rivian. It sounds like someone should not be in sales or working as a guide. Most Rivian employees would not have told you something like that.

Wow, thanks for the post. We just took our early Gen2 Dual Motor R1S in for service on Thursday. The service center agent said that Rivian was going to perform a free recall service and replace the "ting" washers. I had no idea what he was talking about, but now I do!

Wow, Canyon Red and Limestone, the two colors that were our finalists gone - Pretty disappointing. We went with Canyon Red!

Why do you say that NMC batteries still benefit from the occasional 100% charge? We ordered an R1S with Large battery pack from inventory, and were pleasantly surprised to find out that we got a Large Plus pack. You fact that you can charge to 100% without worrying about battery degradation is...

The $5K lease credit lowers your payment even though the vehicle cost $5K more becase the residual value of the more expensive vehicle is higher. $133/mth X 24 months = $3192 less in payments. 3192/5000 =0.64 or 64 percent residual value on the vehicle. You only need to pay for 36 percent of...

Another vote to get the car back and enjoy it!!

We got a front window shade from CoverKing that seems to kill most of the heat. It's not clear to me that one would need a roof shade.

This is what Microsoft Copilot says when I asked about your pre-conditioning of the battery: No, it is not possible to pre-condition the battery in a Rivian by just plugging it into a Level 2 charger. Cabin Preconditioning: You can precondition the cabin using the Rivian navigation app...

Sorry for your problems. We had a similar problem when we took delivery of our R1S. Good weather at delivery, but A/C & Heat not working when we needed them. Service center had the vehicle for 2-3 weeks and finally returned it saying that the problem was that the heat pump was under-charged...

PaaK - phone as a key - sucks. It's awesome as a backup system, and I like having it. But not as the primary system of entry.

Your poll's math doesn't work! It's dividing the responses between the R1S & R1T. It needs to add the "yeses" and "nos". When I looked, it was R1T 56.8% + R1S 30.1% = 86.9% yes!! vs 8.2% no.

Thanks for the pictures and the review. However, are you sure that you got the XXL and not just the XL? I'm looking at getting a Thule Motion 3 and was trying to decide between the XL and XXL. The XXL is listed as 91-3/8" long, which would have put it all the way over your 3rd rail, according...

Two comments/questions: 1) Doesn't your insurance cover windshield replacement? 2) Why not have someone like Safelite replace the windshield instead of going 2 hours to service center? Most glass replacement companies come to you.

Our A/C and heat did not work when we received our R1S. Rivian said that the heat pump system was undercharged. After they charged the system, it still didn't work correctly, but it was very loud like yours. So we took it in again, and Rivian service said that the heat pump system was now...

Thanks, mystery solved. Trying to do the same right now with my Apple watch.

The key fobs sell out pretty fast considering "nobody" wanted them!! It's pretty frustrating that we have to pay $500 extra for key fobs for the Rivians.

How would Siri unlock your car if you don't have your phone with you?

Thanks for posting this. I have wasted a couple of hours trying to figure out what was happening here. My girls sit in the middle row and the boys in the back row. The boys keep complaining about the vents blowing cold air when they are already cold. I see exactly what you posted in the...

When we ordered our 2025 R1S last August, the Dark Ashwood was a $700 adder for Large & Max packs. We specifically watched for the Dark Ashwood because a lot of the builds at that time were Black Mountain without Dark Ashwood.

I wrote the note about my wife's iPhone having the same audio problem as you, but my iPhone working perfectly with the audio on our Rivian R1S. You could also try turning off the Rivian app on your phone and activating the Rivian from the KEY CARD ONLY and see if the audio / speakers work then.