A name presentable to a customer/consumer means a lot.
Ever wonder why some store brand ketchup tastes just as good as the "real thing" cause... Yeah white labeling maked it the real thing. A name brand selling the same product without labeling to another company to label at a discounted...
I had a similar call with CS about my highway assist on I-90 Disengaging randomly (well not randomly, but at overhung toll booths). Was told to submit feedback directly to MapBox to get it fixed as they were their mapping vendor.
I say this just to prove a point that CS and Vehicle Support...
That is more than what my mobile client shows, but yes I and others have found the GraphQL query this experience makes to the servers. Likely the rollout targeting based on this isn't setup at all (or is completely manual).
There actually is and coded inside the mobile application...just not completed or feature flagged to be visible to us all yet. Though I've marked my vehicle as "beta" using this API, nothing has actually been pushed to them yet before everyone else (this pending release or last).
Now with the release of Rivian HA 0.7.0 these lock out issues won't happen. Though to login with your primary account (discouraged) you will need Rivian to post bail to get out of jail.
It is best practice to separate automation logins from human logins. As such it is HIGHLY recommended (to...
That was an issue in the software side of HA in the "beta" releases. As a contributor and maintainer I apologize that this happened.
To be clear the lock out only impacted creating new sessions (logging in again) all active sessions were still accessible (mobile, etc). Rivian does have a...
Ever since `v03.01.49` was pushed to my wall charger I can no longer get a charger initialized with my charger. Have reset several times not waiting on the escalation to the charger eng support team to provide next steps. Worked Nov 19th prior to the OTA push sometime in the last week.
Been having issues with my charger, but to my eye everything is setup right and the front plate is connected.
My issue is no LED lights or at least not consistently and when plugged in no feedback whatsoever from vehicle or charger. This was working find before the last charger OTA update end...
Often times things get delayed. I'm sure it is still in the pipeline just not ready for release. Would much rather have kinks worked out prior to releasing fully.
I've made a few changes recently and have been wondering what is the cause of delay.
When I updated the GPS coordinates of our house and the street routing (relocating a median in the Maps to reflect reality). I just edited OSM directly and both of these were reflected in the truck within days...
I even have this problem on Android 11 with my Pixel 2XL that is still going strong.
Can't repair after my guide told me to delete my phone key as it wasn't allowing for active key usage to get me out of park and into a "gear" for driving my truck.
Really annoying, though there was always a...
I've experienced the same here when charging "away from home". WIth nothing plugged into power outlets and 120v outlets turned off anyways. I'm only assuming Gear Guard was responsible for this slow, but consistent drain of the charging efficiency which I guess makes sense.
I have a max pack reserved, but everytime I ask for details to when the first will be made I get no where with CS.
Likely at the moment Rivian wants to deliver more cars vs dedicating limited lithium supply to larger range single orders. Definitely not a bad thing IMO
Towing range or a...