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Expect it to feel cheap......

Wait times are still 6 months out in Bellevue and no other SC is up and running. In fact the Redmond facility was canceled and the South Seattle/Tukwila location is not permitted for service. HAHA. I took delivery before they had the price hike so they didn't lock in anything with me. My wife...

Spent sometime on the inside and my NDA expired so yeah. It's a hot fuckin mess in their. Had a great time with my team and learned a ton, but yeah the brass is a total shit show. The amount of potential the company had was amazing, but greed and refusal to see reality has really hurt their long...

I sold my R1T Launch Edition (pre March) about 2 months ago. I got tired of constantly having tickets open, things not working, damage from services, ext. Once it started to take 6+ months for appointments and the Service Center lying to me I said I'm out. Got one last service to make sure...

Just first hand experience during my time there.....

Absolutely agree 100%. The amount of interest there is for the smaller EDV500 was insane yet RJ and leadership have ignored it and even talked down about it internally. They signed their soul and hitched their way to Amazon. This was to gain a large amount of capital extremely quickly. No is...

A - These are not stopping a deer. B - These have a VERY weak design so I'm not sure how much protection these will provide. C - They are mounted to the recovery point. This removed both of your recover points in the front of the vehicle. I would not pull on this bull bar at all. D - Not sure...

I've worked with many of them and it's sheer lack of talent. They are former Tesla and were purged by Elon several years ago. Some people brought in at much lower levels sometimes had decades more experience than those above them. Rivian hired A LOT of people from outside the industry and it's...

All of my noises were gone after the last visit and got a bunch of concerns cleared up in writing. I demanded that they address EVERY single issue and do a safety inspection which I got in writing. I wanted to sell, but did not want to sell if there were still issues present or I was worried...

My last experience was so bad I sold my Rivian..... I could no longer justify having a $85k paper weight. Got it back "fixed" and sold it within 3 days of posting. Loved the car and don't mind EVs at all. Just can not justify dealing with such terrible customer service so often. Also got tired...

Amazon takes over by 2026...

For a $100k vehicle those cameras are HOT F*$KING GARBAGE!!! It's 2023 and Rivian bought cell phone cameras from 2009 it looks like......

I'll confirm the July package was SOLID! It was especially nice for EEAP employees.

Well they probably didn't want to work the mandatory 12hr/7day shifts in Normal, IL....

You'd be correct. The tonneau has had issues the entire time. Even in development it had major issues. There is a way to make them work and it's pretty simple. It's still a terrible design and very fragile, but most of the units are miss aligned from the factory. "too much time to align...

Oh the powered tonneau option is very dead........ They've been working on a fix since August 2021. They can't get one to work with the space they gave themselves. This was known months before launch, but engineering and top brass refuse to listen to knowledgable techs in the field. RJ has a...

I guess I sided with him quickly because I've also had a nightmare of time with communications from Rivian. Literally got 6 different stories on my safety issue that took a year to fix. Rivian also tried charging me $4K for tires that I did not request be done. I just figured after reading the...

Not every owner has had a good time dealing with Rivian. They've treated a lot of us like absolute garbage. Took me over a year to get them to take my safety issue with suspension and axles serious. I feel for this guy and personally am on his side. Rivian has GARBAGE customer service and the...

Would have been cheaper to just build a new building rather than renovate the shit show they have now in Bellevue. Shocked they even used that building. It's been a ton of different businesses over the years. The front area to the south was a weed shop for a hot minute... Kind of weird that...

Rivian flat out refused to replace mine even though I had uneven wear due to miss alignment from the factory. They've now done two alignments trying to fix my alignment issue. Bellevue said they were fine even though I had a 3rd party and the body shop verify they needed to be replaced. The...