They've been great. As was the Austin SC when I was there. To be honest, I had almost no issues with my R1S, but when I did, Rivian SCs were really good... both in getting things fixed and how they treat you. Richmond SC seems much easier to get appointments too... Rivians are everywhere in...
Sharing my timelines and the things I've learned along the way thus far:
-Reserved day 1, R1S owner
-June 30 ordering window of 2-4 weeks
-July 28 order invite and order placed (exactly 4 weeks)
-July 28, later in the day received the "We are getting your vehicle ready for production" email...
My service center said they would not reach out for delivery scheduling until my R2 reached the destination "rail head". So, post the rail transit bit of the journey. I my case, Richmond, VA
Obviously going to vary with location, but when I got my VIN, my R2 hadn't left Normal yet. It left 4 days afterwards (according to my service center) and I was told that it would be another 3-5 weeks. It is unclear whether that 3-5 weeks is transit alone, or transit plus prep and delivery...
Argh... Got the VIN and purchase steps last Saturday 8/15, with a "your r2 is in transit" message. Having just sold my R1S, I pinged the local SC today asking for any timing expectations. They said it just left Normal today and it will be 3-5 weeks until it reaches Richmond, VA! I am no...
It's been about 2 1/2 weeks so far for me. Launch Green 20". For whatever reason, seems like a lot of Launch Greens see more of a wait to get VINs assigned... but that's just looking in the tracker data. Limited data set and depends on folks going back in to update when a VIN is assigned. So...
I reached out to Plug Motors. Haven't gone through the whole process yet, but initial quote was really good. Thanks @Jeremy3292 for the recommendation. And thanks for sharing the positive experience!
Not sure really. It's really in perfect condition. Always garaged, low mileage, just needs some new tires. They spent about a week and said none of their locations were interested, and they'd get back to me if something changed. I'll try Plug too. Thx
Beware with Rivian's trade-in estimates with the delivery waits! As with most, the trade-in value of my R1S was an important factor in deciding to go ahead and order the R2... so naturally, I requested an estimate right before ordering. 2023 R1S that had 17070 miles on the odometer at the...