service

I just got called back after placing 2 servicei ssues through the app. One for condensation in frunk causing rust (don't hardly open so big surprise) and warp(ed|ing) of ledge between back of backseat and rear cab window. Earliest service date is 139 days out; in July! Wtfo?! This is WA area...

Started my first service request with the Rivian R1T today, figured I'd share this story as it unfolds in case anyone else is curious about what to expect from Rivian Service. A couple weeks ago, my daughter pointed out that half of the rear floor mat in our R1T was loose, flopping around and...

General consensus is that repairs to the tonneau aren't being scheduled until redesigned parts arrive in mid-August. I just got the call to schedule my appointment in 9/2 and indeed the work order specifies a remove and replace.

They finally added a list of official service centers! Still a giant void in my area. https://rivian.com/support/article/where-are-rivian-service-centers-located Just checked. Officially I'm about 4.5 hours from either Normal or Cleveland if they have to fix something. I'm hoping that...

See UPDATES below Took delivery of R1T launch edition yesterday. All good. Heck, thrilling! This is a dream come true, really, an amazing truck and I ?? for everyone to experience this soon yourselves. [Caveat - below is supplied in effort to share and be helpful, not critical. This is a brand...

YT channel TFLnow conducted separate interviews with RJ and Charles Sanderson, VP of Vehicle Integration and Development, during the private event recently held in Denver, CO. Of the topics discussed was a big one, IMO and I'm sure others, servicing. Still lacking specifics but RJ and Charles...