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22,500 mile checkup details?

PVguy

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My R1T is due for this checkup. So I went to the app and tried to “talk” to the app assistant about details of this service and costs. This went nowhere. So I called Rivian and talked to Donnavan. Nice guy. He sent me a service appointment (mobile not avavailable for this service) which states the base cost but does not itemize what is performed. Has anyone had this service done and, if so, what is included? I am attaching page 2 of appointment. Page one is personal/vehicle information and remaining pages are legal mumbojumbo.
Thanks, Tom

Rivian R1T R1S 22,500 mile checkup details? IMG_2052
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VandalSibs

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PVguy

PVguy

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Take a look at this.

The section "Services Information" will fill you in.
Thank you Vandalsibs. I get to this page and click on “Service “ , but that page, at least as far as I cansee, does not itemize what is included in this inspection. Am I missing something?

Rivian R1T R1S 22,500 mile checkup details? IMG_2053
 

VandalSibs

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I had to edit my post (copied the URL incorrectly). It should link right to the correct support article.
 

SteveInBend

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PVguy

PVguy

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I had to edit my post (copied the URL incorrectly). It should link right to the correct support article.
I think that it may be my browser which defaults to the GB Rivian site. I have discussed this with Rivian and no solution.
Thank you Steve. This is what I was looking for. Too bad that it is difficult to obtain…
 

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This looks like the same checklist I had at 7500, which was a mobile appointment by the way. Of note, the tire rotation can be separated out to reduce cost if you do those sort of things yourself. However, removing the tire gives the tech a better view of the suspension when doing the inspection.
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