Robot
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Is there anyone in or near Pinal County, AZ with a Compass Yellow Rivian that I could take a look at soon? I am this 🤏 close to finalizing my order, which has been paused, because I really want to be sure of my color choice. I’ve gone back and forth between almost all the colors, and have seen a handful in person. Most recently, I got to finally see Rivian Blue and am now wavering between it and the yellow.
When my guide reached out in mid-April, I mentioned being still on the fence and requesting to visit a nearby service center. I was told “they aren’t set up for that,” and there was really nothing more to the conversation. As excited as I was/am to have my truck, I’ve already conceded in changing from Ocean Coast, so I really didn’t want to compromise on something else.
I was reminded that there is a 7-day return policy and thought to myself, What kind of response is that? Buy this 80k vehicle and return within a week if you don’t like the color, rather than help me arrange a visit, so that I am committed? Clearly, the number of sales are the focus right now, which I get from their perspective, but it doesn’t feel great to be on this end of it.
Multiple times, I was told that the only way to see all the samples, is to go to Venice (400+ miles away). Swatches are not the same as the real deal. Plus, no guarantees on the vehicles they have, anyway, so there’s a possibility to drive for 6 hours and then not even get the chance to see the ONE other color I’m considering. So, after that rant…
Back to my leading question, is there anyone between Phoenix and Tucson with a Compass Yellow that would allow me and my kiddo to take a look? I visited the service center in Phx, and they don’t have any and don’t know if/when they will. Although, they were really kind in allowing us to hang out and get a good look at the ones they did have.
All that said, I have to add that I am fully on board with the R1T and haven’t wavered on that, despite the setbacks. I’ve been waiting for more than 3 years and am SO ready!
When my guide reached out in mid-April, I mentioned being still on the fence and requesting to visit a nearby service center. I was told “they aren’t set up for that,” and there was really nothing more to the conversation. As excited as I was/am to have my truck, I’ve already conceded in changing from Ocean Coast, so I really didn’t want to compromise on something else.
I was reminded that there is a 7-day return policy and thought to myself, What kind of response is that? Buy this 80k vehicle and return within a week if you don’t like the color, rather than help me arrange a visit, so that I am committed? Clearly, the number of sales are the focus right now, which I get from their perspective, but it doesn’t feel great to be on this end of it.
Multiple times, I was told that the only way to see all the samples, is to go to Venice (400+ miles away). Swatches are not the same as the real deal. Plus, no guarantees on the vehicles they have, anyway, so there’s a possibility to drive for 6 hours and then not even get the chance to see the ONE other color I’m considering. So, after that rant…
Back to my leading question, is there anyone between Phoenix and Tucson with a Compass Yellow that would allow me and my kiddo to take a look? I visited the service center in Phx, and they don’t have any and don’t know if/when they will. Although, they were really kind in allowing us to hang out and get a good look at the ones they did have.
All that said, I have to add that I am fully on board with the R1T and haven’t wavered on that, despite the setbacks. I’ve been waiting for more than 3 years and am SO ready!
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