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Brooklyn Service Center coverage area expansion?

USMCGRUNT

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Joined
Nov 10, 2023
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Location
Philadelphia
Vehicles
2023 R1T
No update on Trenton that I've been able to find, but my guide says that owners can use any SC. For me that likely means Gaithersburg, MD, still 120+ mile drive but faster and much easier to get to. My delivery is pushed off until at least early spring of next year, so fingers are still crossed that one of the three NJ service centers, preferably Trenton, is open. Someone posted about a Rivian outpost in Mahwah, but I wasn't able to get any info on that. Mahwah is definitely not mentioned anywhere on the Rivian website, so that's a pretty curious development if true.

As far as service calls go, your R1T is a much later build, with fewer potential problems. From what I can see, Rivian has been making good progress on the quality front and the later builds don't seem to have as many issues as earlier production vehicles. No guarantee of course, but the odds are at least tilting in your favor with a late 2023 build.

Best of luck with your R1T - and your Brooklyn (I assume) pick-up. Let us know how things go and post some photos.
Thank you, that makes sense. I also realize that most of the stuff you read online is going to be the negative side. But how many thousands of owners aren't on the forums and have minor to no issues.

My only thing is, I do like having a SC close. With the other manufacturers you never have to worry because they are all over the place. On that same note, they have 100 year head start on Rivian.

As you know, Brooklyn is just a horrible location coming from anywhere. It isn't the ride, it is once you get there. Trenton would be a godsend for the Philadelphia and surrounding areas. I would definitely be open to using the MD location in the meantime rather than deal with NY traffic.

I will keep everyone posted on how this goes. I am looking forward to the experience. Fingers crossed!
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