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Center console USB ports stop working all the time?

kevster

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Hi, I just took delivery of a Gen2 R1S 3 weeks ago. The center console USB ports stop working every other day. Does anyone else have this happen?

It’s connected to a Samsung T7 SSD for Gear Guard and a USB phone charging cable. Neither of which works like every other day. With a hard reset it starts working for like a few hours then happens again. Mobile tech said it’s a firmware issue, pushed an update but still did not fix it. I now have to hard reset every day for it to work a few hours. Super weird!

other than that, Alexa also stops working randomly, maybe every 3 days. A hard reset helps but do people seriously hard reset this car every day?
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Supratachophobia

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Hi, I just took delivery of a Gen2 R1S 3 weeks ago. The center console USB ports stop working every other day. Does anyone else have this happen?

It’s connected to a Samsung T7 SSD for Gear Guard and a USB phone charging cable. Neither of which works like every other day. With a hard reset it starts working for like a few hours then happens again. Mobile tech said it’s a firmware issue, pushed an update but still did not fix it. I now have to hard reset every day for it to work a few hours. Super weird!

other than that, Alexa also stops working randomly, maybe every 3 days. A hard reset helps but do people seriously hard reset this car every day?
I'm told it's a software bug. But I took delivery 7 weeks ago and the dashcam feature/charging hasn't worked in the USB ports for all that time. It will detect for a few min or charge for a few min, but then will break.
 
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kevster

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I'm told it's a software bug. But I took delivery 7 weeks ago and the dashcam feature/charging hasn't worked in the USB ports for all that time. It will detect for a few min or charge for a few min, but then will break.
yea it’s super frustrating. How are you getting it fixed?
 
 








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