Denver Service Center Delivery experience ?

[archit]

I am expecting to pick up my R1T tomorrow at the Denver SC area -- emphasis on expecting as my guide won't reply to my text messages and delivery has already been delayed.

Any way, for everyone that has received their delivery in Denver, can you speak to your overall experience? Anything to look out for? A lot of users have reported alignment etc issues -- do the same issues plague deliveries from Denver SC as well? I ask because supposedly cosmetic stuff is the reason why they delayed my delivery in the first place .. so just curious if Denver staff is doing more than staff at other locations in terms of making the truck perfect before delivery :-/ ..

I am trying to compile my list of questions and things to look out for, if the delivery does end up happening tomorrow

As excited as I want to be, the lack of transparency and communication definitely makes it hard.

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[cohall]

I picked up from the Denver SC. The experience was very positive for me. My delivery guy took his time with us, answered all our questions, got the vehicle all set up for us, etc. Took maybe an hour in total - but I think it could have gone shorter, or longer, depending on what you're looking for.

In general, I'd say just be sure they notate on the "what's owed" paperwork anything that is missing. I insisted on adding things like the missing wristband, cross-bars etc. I also made them add things like repairing/replacing some poorly installed PPF. I wanted, in writing, everything they agreed to send/do for the truck. I didn't get much pushback.

Certainly take your time looking at the truck to make sure panels are good, doors sit flush, all accessories are there (first-aid kit, charger, gear guard cable, etc.).

I don't know if the Denver SC is any better or worse than other delivery centers with regard to fixing things before delivery. I'm guessing it probably depends on which employee does your PDI, so there's likely variation within the SC as well.

If I have one takeaway it's this - don't let the excitement of getting the truck derail you from making sure everything is in order before you leave. Easier said than done, I know. But take your time, look at things closely, and ensure you're happy before you drive away.

 

[archit]

I picked up from the Denver SC. The experience was very positive for me. My delivery guy took his time with us, answered all our questions, got the vehicle all set up for us, etc. Took maybe an hour in total - but I think it could have gone shorter, or longer, depending on what you're looking for.

In general, I'd say just be sure they notate on the "what's owed" paperwork anything that is missing. I insisted on adding things like the missing wristband, cross-bars etc. I also made them add things like repairing/replacing some poorly installed PPF. I wanted, in writing, everything they agreed to send/do for the truck. I didn't get much pushback.

Certainly take your time looking at the truck to make sure panels are good, doors sit flush, all accessories are there (first-aid kit, charger, gear guard cable, etc.).

I don't know if the Denver SC is any better or worse than other delivery centers with regard to fixing things before delivery. I'm guessing it probably depends on which employee does your PDI, so there's likely variation within the SC as well.

If I have one takeaway it's this - don't let the excitement of getting the truck derail you from making sure everything is in order before you leave. Easier said than done, I know. But take your time, look at things closely, and ensure you're happy before you drive away.

Thank you! So I guess all the same stuff to look out for as other posters have reported then!

And yes, I totally agree. I'm sure I'll be in a lot of disbelief if they actually let me drive away with a truck tomorrow, so to be on the safe side, I am making a checklist of things to look at, questions to ask, etc

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