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Future Cost for Rivian Subscription Services

DJG

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Maybe good will for the dsp participants who are still holding their shares. ?
Why is it Rivian's fault that they didn't take the immediate and immense profit that was handed to them? I.e. another example of goodwill already provided. I'm included in that group by the way that still owns all my shares, but I certainly don't fault Rivian for the fact I held on to them.

In hindsight, it was clear they were throwing people a bone that were rational enough to take it, some of us just didn't catch it.
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Mcfly Rivian

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Why is it Rivian's fault that they didn't take the immediate and immense profit that was handed to them? I.e. another example of goodwill already provided. I'm included in that group by the way that still owns all my shares, but I certainly don't fault Rivian for the fact I held on to them.

In hindsight, it was clear they were throwing people a bone that were rational enough to take it, some of us just didn't catch it.
I still have mine as well and have continued to buy more. I was just making a joke. My shares are a long term hold, no regrets.
 

astonius

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I actually think it's a good idea for everyone, for a number of reasons.

1) it is a huge win for the used market, if every XXX model you evaluate can potentially have the same features with the push of a button. More supply of options that can meet anyone's needs means lower prices for the base vehicle before subscription add ons.

2) Users only pay or what they need/use, instead of what they think they need/use. I have bought many features on cars that I thought I wanted only to learn that I didn't. These include things like air ionizers/scents, massaging seats, etc. I'd rather pay more over time for something I know for certain I value, than wasting money on things I'm not sure of. Also, in it's extreme form, it gets rid of having to pay for a $4k package when all you want in one feature.

3) Users only pay for what they want/need when they want/need it. Only need heated seats/wheel in the winter, only pay for it in winter. Only want massaging seats in road trip season, only pay for it in road trip season.
This goes back to the original statement I made: the actual costs associated with these features have already been realized and baked into the car. There may be some savings for the manufacturer by building one seat, but I highly doubt they are passing those savings onto you to then use for their subscription service.

A subscription makes sense for those items which require ongoing service, maintenance, and development, but heated and massaging seats do not meet this threshold. In fact, the subscription service itself just adds more overhead. Now they need to verify an active subscription every time you want to use a static feature in the car.
 

DJG

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This goes back to the original statement I made: the actual costs associated with these features have already been realized and baked into the car. There may be some savings for the manufacturer by building one seat, but I highly doubt they are passing those savings onto you to then use for their subscription service.

A subscription makes sense for those items which require ongoing service, maintenance, and development, but heated and massaging seats do not meet this threshold.
It will without a doubt make the base vehicle cheaper, because market forces would dictate this (or else everything we think we know about economics and markets is wrong). Automakers won't just overnight make 100% of the expected subscription revenue as additional profit, they are making the gamble that over time it yields higher revenue/profits, but it most certainly is a loss on day 1. It likely will, because they get to capture revenue over the entire life of the vehicle (and from multiple owners rather than one) rather than trying to make the sale upfront to a single customer.

If automaker A says that the price of a fully loaded vehicle is currently $60,000, and now I'm going to sell you the same vehicle but software lock thousands of dollars of features, but still charge $60,000 plus the ongoing subscription cost, then first the customer will throw a fit. But then, Automaker B will quickly say, well that's a little greedy, I'd sell it to you for $59,000. Then Automaker C says, that's still too greedy and you're making too much profit, I'll sell it for $58,000. And then the market settles at the appropriate total expected profit over the lifetime that should be captured by the provider of that product, which hasn't fundamentally changed overnight in sum, only in structure and timing. The total expected profit should be higher, to compensate the maker for taking the risk of the subscription revenue panning out to expectations, with the risk that it doesn't.
 

JediKnight

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I wonder if a future Rivian subscription service might include something like SiriusXM / Apple Music (not CarPlay) or other streaming music services besides Spotify.
 

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On my current car - a 2021 Audi - I received the full suite of online services for the first 6 months of ownership. Then there are two tiers of plans to select with one being about $450 and the other being $600 per year.

I'd imagine that Rivian is busy building out these services to the point where they are worth paying for and at that time we will likely see a similar tiered approach. The automotive industry is learning from high tech in that ARR (annual recurring revenue) is a valid financial stream.
 

GHuff

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I would hope they offer an option WITHOUT the hot spot. Just let the truck access what it needs for built-in features and let me use my existing cell phone data for everything else.
Membership is rumored (from my Guide) to only include RAN, Roadside Assistance, and hotspot. Absolutely no idea what the annual fee will be.
 

astonius

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It will without a doubt make the base vehicle cheaper, because market forces would dictate this (or else everything we think we know about economics and markets is wrong). Automakers won't just overnight make 100% of the expected subscription revenue as additional profit, they are making the gamble that over time it yields higher revenue/profits, but it most certainly is a loss on day 1. It likely will, because they get to capture revenue over the entire life of the vehicle (and from multiple owners rather than one) rather than trying to make the sale upfront to a single customer.

If automaker A says that the price of a fully loaded vehicle is currently $60,000, and now I'm going to sell you the same vehicle but software lock thousands of dollars of features, but still charge $60,000 plus the ongoing subscription cost, then first the customer will throw a fit. But then, Automaker B will quickly say, well that's a little greedy, I'd sell it to you for $59,000. Then Automaker C says, that's still too greedy and you're making too much profit, I'll sell it for $58,000. And then the market settles at the appropriate total expected profit over the lifetime that should be captured by the provider of that product, which hasn't fundamentally changed overnight in sum, only in structure and timing. The total expected profit should be higher, to compensate the maker for taking the risk of the subscription revenue panning out to expectations, with the risk that it doesn't.
Using BMW as the example, they already tried this with CarPlay, which I would argue is way more logical a use-case for subscription because there is the potential for ongoing maintenance. They quickly reversed course. Also, if you look at BMW's subscription schedule there is an option for unlimited heated seats for $415. That doesn't exactly align with the ongoing revenue theory.
 

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GHuff

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Everyone needs to understand that when you buy your Rivian, you are agreeing to a one year (free) Beta Membership and the terms and conditions associated with that.
https://rivian.com/legal/membership

After one year, you will be charged an annual fee. A fee that we have no idea will be or what services it provides.

We should be finding out in a few weeks/months much more about this, because the one year timeframe is expiring for first deliveries.
 

DJG

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Using BMW as the example, they already tried this with CarPlay, which I would argue is way more logical a use-case for subscription because there is the potential for ongoing maintenance. They quickly reversed course. Also, if you look at BMW's subscription schedule there is an option for unlimited heated seats for $415. That doesn't exactly align with the ongoing revenue theory.
Right, they tried it, and they were too early and the only ones and thus the pushback (plus I think they also tried to apply it to existing vehicles didn't they? Not sure). The first one into battle always takes it on the chin. They, and others including Toyota, are back and trying again. And they will keep trying until they figure it out (or they just get more coordinated and leave no option). Each attempt creates a crack that eventually takes down the wall.

Unlimited for you, during your ownership. Owner 2 would have to pay $415 as well (or the monthly alternative). They don't care whether you pay monthly or in a lump sum. There is a time value of money component, so you would expect a discount and be given one for paying upfront. But the total revenue, however paid and collected, over the life of the vehicle, would be expected to be higher than if you just include it in a package and have one sale (otherwise why would they do it). This model does not work as well (for the automaker) with people that buy a vehicle and own it for 15 years, but that's the extreme minority. Most people sell it within 3-5 years, so that's another potential sale that is currently not possible.
 

astonius

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Right, they tried it, and they were too early and the only ones and thus the pushback (plus I think they also tried to apply it to existing vehicles didn't they? Not sure). The first one into battle always takes it on the chin. They, and others including Toyota, are back and trying again. And they will keep trying until they figure it out (or they just get more coordinated and leave no option). Each attempt creates a crack that eventually takes down the wall.

Unlimited for you, during your ownership. Owner 2 would have to pay $415 as well (or the monthly alternative). They don't care whether you pay monthly or in a lump sum. There is a time value of money component, so you would expect a discount and be given one for paying upfront. But the total revenue, however paid and collected, over the life of the vehicle, would be expected to be higher than if you just include it in a package and have one sale (otherwise why would they do it). This model does not work as well (for the automaker) with people that buy a vehicle and own it for 15 years, but that's the extreme minority. Most people sell it within 3-5 years, so that's another potential sale that is currently not possible.
I just don't see this model catching on for established, static features like heated seats. I think there will be consumer backlash and rightfully so. Hard to see the benefit as a consumer, even if it could theoretically be there. I'm willing to pay for the handful of subscriptions I have today because of continuous improvements or offerings as well as the ongoing support required for those services. There's always new music on Apple Music. There's new shows and seasons premiering on Netflix. YouTube TV is providing me constant live streams of TV. None of this makes sense in the context of heated seats.
 

DJG

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I just don't see this model catching on for established, static features like heated seats. I think there will be consumer backlash and rightfully so. Hard to see the benefit as a consumer, even if it could theoretically be there. I'm willing to pay for the handful of subscriptions I have today because of continuous improvements or offerings as well as the ongoing support required for those services. There's always new music on Apple Music. There's new shows and seasons premiering on Netflix. YouTube TV is providing me constant live streams of TV. None of this makes sense in the context of heated seats.
Heated seats may or may not be the application, I'm just saying something will. But even if they are, users still have the choice of whether to pay for it, at least then it won't be such a huge decision upfront, it can be a monthly one....I don't think there needs to be a distinction between new content/features being provided to justify a subscription, ultimately it's just a simple question of utility for the cost. Netflix and music services add content because that's what they are selling, content, and they have competitors. A heated seat is a heated seat. If you like your butt warm, you pay for it. If you like a cold butt, you don't. Doesn't need to be continually enhanced to provide utility/value.
 

PastyPilgrim

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This isn't entirely accurate. When I was signing my PBA, there were several references to the Beta membership. You can even find it on their website here: https://rivian.com/legal/membership
I highly recommend every read this. There is some concerning stuff in here.
Which document mentioned membership? I've ctrl-f'd through my purchase agreement document and there's no reference to membership, beta, trial, etc. If it's in your purchase agreement, which version is your document (mine is v. 5/22, presumably updated in May)?

Also your guide had a lot more info about the membership than mine did, so I assume you signed a document more recently.
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