Gen2 Premium Audio soundstage issue?

[portdirect]

I’m looking for advice on an audio issue in my Gen 2 Tri Motor R1T and trying to work out whether this is a known Gen 2 premium audio behavior, a software issue, or something specific to my truck.

I have a couple of (Gen1) Rivians for comparison, and neither has this issue: The symptom is that the soundstage appears to be coming from behind the front seats. Vocals, lead instruments, and the center image sound like they are behind me rather than in front of me. It is especially obvious with music where vocals should be centered near the dash.

This seemed to start around February in my Gen 2 R1T. While driving, the soundstage suddenly shifted backward. For the next couple of weeks it would alternate between normal and shifted backward, but now it seems to be stuck that way.

I’ve also tried adjusting the fader/balance to move the soundstage around. One thing that seems odd is that when I pull the soundstage all the way to the front-left, as far toward the driver as possible, the audio sounds quieter from the driver’s seat than when I push it toward the rear-right. (ie. I have to turn the volume down in our gen2 - when I've push the soundstage as far away from me as possible, and UP when as close to me as possible) That seems backwards to me, and it is not something I experience in my other Rivians.

Has anyone else seen this on a Gen 2 R1T with premium audio?

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[Dark-Fx]

Anything change from a reboot?

 

[portdirect]

Anything change from a reboot?

Tried them all (Soft, hard, let it sleep) and two software updates (maybe three-I forget, and not sure if the last ‘double tap’ really counts ).


Edit - Just realized I'd made another post about this, org im a doofus: https://www.rivianforums.com/forum/...front-door-speakers-gen2-premium-audio.56140/

 

[Woo]

I didn't see your other post so, maybe you're not such a doofus after all.
That's not normal behavior. That seems like some part of a system failure. I've been paying very close attention to the soundstage and for the most part, it sounds like it is coming from in front of the passenger seat. Every once in a while a very wide mix will sound great but other than that and atmos (on Tidal) it's a drag. I've gotten used to it and if it really bugs me, moving the mix over my right shoulder makes things better but not perfect. If you want to test, (and you have Tidal because I can't be sure the mix is the same anywhere else) bring up KC and the Sunshine Band - Give it Up. That mix is quite wide. Then bring up nearly anything else that's not in atmos and you'll see what I mean.

In your situation, if you bring up that song and it still sounds like it's coming from behind you and you've checked your balance in the equalizer screen (this could be doofus adjacent), I'd play a regular song, and get a recording going on your phone, move your phone over the front left, center, and right speakers and then down to the door right.. and then move to the door left.. .. maybe take another from the back seats near the speakers again. See if that shows anything coming out of those speakers.

Good luck.

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