How to cancel tesla app charging subscription (android)

[GA_Rivian]

Can anyone tell me how to cancel a subscription for the tesla charging app on an android? The info I've found is outdated and no-longer makes sense.

Sponsored

 

[boosted20v]

I canceled a couple months ago, pretty sure I had to log on a computer to do it as I couldn't via the app.

 

[GA_Rivian]

Thanks, but I don't see how to do that. If I log into my account on a laptop, the only things I see are Personal Information, Security, Data & Privacy, and Preferences. None of those have access to the subscription.
In the app, there is an "AI assistant" which if you ask "cancel charging subscription" it says:
"You currently have an active Non-Tesla Charging Subscription. To cancel it:
Open the Tesla app
Go to Upgrades (or the Subscriptions/Upgrades tab)
Select your Non-Tesla Charging subscription
Choose Cancel Subscription"
There is no Upgrades or Subscriptions anything that I can find.
There isn't even a way to delete your charge card. I thought about deleting the app but they would still be charging me every month.

 

[SANZC02]

Thanks, but I don't see how to do that. If I log into my account on a laptop, the only things I see are Personal Information, Security, Data & Privacy, and Preferences. None of those have access to the subscription.
In the app, there is an "AI assistant" which if you ask "cancel charging subscription" it says:
"You currently have an active Non-Tesla Charging Subscription. To cancel it:
Open the Tesla app
Go to Upgrades (or the Subscriptions/Upgrades tab)
Select your Non-Tesla Charging subscription
Choose Cancel Subscription"
There is no Upgrades or Subscriptions anything that I can find.
There isn't even a way to delete your charge card. I thought about deleting the app but they would still be charging me every month.

In the IOS app you go to the pancake top right, select charging, at the bottom there should be a membership section.

That is where I add and remove it for my trips.

 

[GA_Rivian]

BTW, my android tesla app version is 4.58.0-4392.
If I go to the play store it shows version 4.48.0 released 2025-08-21

 

[GA_Rivian]

In the IOS app you go to the pancake top right, select charging, at the bottom there should be a membership section.

I have that also, but when I go to membership all I see is a thing saying Non-Tesla Membership and a table with the plan benefits, and a button that says "Get Started". It acts like I don't have a membership set up, even though in other places it shows I do.

 

[GA_Rivian]

I tried calling the support number 877 798 3752.
The bot at the other end claims it can't help me because it thinks the phone I'm calling from doesn't have a tesla account associated with it.
Yet when I log into my tesla account and go to settings, it says the primary phone number associated with the account is the one I'm calling from.

 

[strykerwsu]

Mine is easy in Android. Charging / Membership / Cancel Membership. Always has worked on mine.

 

[SANZC02]

I tried calling the support number 877 798 3752.
The bot at the other end claims it can't help me because it thinks the phone I'm calling from doesn't have a tesla account associated with it.
Yet when I log into my tesla account and go to settings, it says the primary phone number associated with the account is the one I'm calling from.

Sounds like the APP is out of sync. Have you tried deleting the APP, rebooting the phone, and pulling the latest app from the store?

I’ve added and removed the subscription several times to use the membership on longer trips and it was always straight forward.

Sponsored