fxstein
Well-Known Member
- First Name
- Oliver
- Joined
- Sep 17, 2024
- Threads
- 10
- Messages
- 126
- Reaction score
- 249
- Location
- California
- Vehicles
- 2023 R1T Quad Adventure
Made it to Austria. Need to reset the 12V battery, car came off the container with 53%+ SoC. Did the disconnect. Charging in Germany and Austria at IONITY and Smatrics is fast (217kW peak). Get 7kW at home at the 22kW charger (single phase 32A)
![]()
A quick update from Austria.
Shipper failed to follow the written and confirmed instructions and did not disconnect the 12V battery (they did the HV pack), Car arrived in August with ~55% SoC and the 12V warning on. Been stuck with that until now - driving approx 3000 miles like that. Even installing a brand new battery (that I purchased ahead of the trip) did not fix the warning. No type of reset or Service/RIDE menu thing removed the warning. SW-Updates would not install and fail due to the battery warning even though the 12V battery is brand new.
Opened a ticket with RIVIAN in September and at first got stuck with them - insisting I should simply visit a service center back in the US. Good one...
But I kept the ticket alive and today when I got the winter tires installed and wanted to switch the tire setup I got stuck because it would not allow the wheel switch with a battery warning and a pending SW update. Did another hard reset and figured I do my regular RIDE menu check and something amazing happened.
Somebody at RIVIAN took care of me - I don't know who you are but you are amazing!!! - all of a sudden there is the magical menu entry to service the Low Voltage system!!!
Pressed the button and it can back with a simple OK!. And ok it is, 12V warning is gone, software update installed without any issue, tire/wheel change goes through and I am back in action!
So now I can't wait to get snowed in here in the Alps. With a fresh set of Nokians on it and the local car service shop being super excited they get to work on the first RIVIAN they have seen.
WOOT! Made my day!
Sponsored