10Blade
Active Member
- First Name
- Tom
- Joined
- Dec 2, 2023
- Threads
- 6
- Messages
- 34
- Reaction score
- 68
- Location
- San Diego, California
- Vehicles
- Cayenne S, 911 Carrera S, Yukon XL, R1S Quad
- Occupation
- Retired
- Thread starter
- #1
Probably could have posted this under a thread re wireless chargers, but…
Purchased the SOONish aftermarket wireless phone charger. On install, I had a problem with the ‘step-down charger’. Emailed the company on a Saturday. The next day - Sunday - Steve G replied, apologized, and promised to send a replacement. 5 days later the package arrived. replaced the faulty piece and VOILA! Can now charge 2 phone with the most stylish unit out there. This is a paradigm for what EXCELLENT customer service should look like. Thanks Steve…and SOONish.
Purchased the SOONish aftermarket wireless phone charger. On install, I had a problem with the ‘step-down charger’. Emailed the company on a Saturday. The next day - Sunday - Steve G replied, apologized, and promised to send a replacement. 5 days later the package arrived. replaced the faulty piece and VOILA! Can now charge 2 phone with the most stylish unit out there. This is a paradigm for what EXCELLENT customer service should look like. Thanks Steve…and SOONish.
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