PSA: CA DMV online personalized license plates

[PowerBugs]

If you want spacing on a 7 character personalized plate, read this:
So after 6 moths i finally received my 2 Personalized Legacy plates one week apart. My first order has 7 characters but wanted to have a space to read it like 2 words. I wanted it to be in this format (example only: XXX XXXX) but the online system has only 7 boxes to fill your characters. On the comment box section where you have to explain the meaning, I added a note where I want the spacing.
A week after that, I ordered another personalized plate with only 6 characters because I had doubts on my first order that it will not come out as I hoped for. On this order I wanted it to appear as XXX XXX (not the actual characters I ordered). So when I checked those plates that I so long waited (did I say 6 months?), they were all one word, no spacing! Both of them!
So I managed to contact DMV and actually talked to a human being and they were surprised as well because they couldn't believed me that you only get 7 boxes to fill online as opposed to the paper form where you get 8 for the spacing.
So 6 months of waiting was all in vain and I still have to wait another phone call from DMV license plate department of whether they can correct it, get me a refund or tell me it's my fault because I don't have proof that I wanted that spacing.
So my advise is do the paper form and mail it if you want some spacing. If you do it online, take a picture of every step because the email receipt that you will receive will not show that.

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[Getbacker23]

I’m applied personalized license plate on 12/30/22, still waiting for the delivery.

 

[PowerBugs]

I’m applied personalized license plate on 12/30/22, still waiting for the delivery.

You'll get it by end of July or early August. Good luck!

 

[LTD in CBTS]

I also noticed that the online form gives no room for a space whereas the paper form does. I ordered online anyway and asked for a space in the comments section. That was 3 months ago. Still no plates and there is no way to check your account online to see the status. Yeah CA DMV!! Great job. This of course is after I already have my VIN and my R1T. Long before I received my trucker my VIN I contacted CA DMV via chat online to see if I could preorder my plates without a VIN. They said yes as long as I fill out the paper form and take it to a DMV site. Which I did, with an appointment, and then was told on site that I cannot get a plate without a VIN so I went home empty handed. Then waited to get my truck and my VIN and then ordered online. Still waiting.

 

[SANZC02]

I also noticed that the online form gives no room for a space whereas the paper form does. I ordered online anyway and asked for a space in the comments section. That was 3 months ago. Still no plates and there is no way to check your account online to see the status. Yeah CA DMV!! Great job. This of course is after I already have my VIN and my R1T. Long before I received my trucker my VIN I contacted CA DMV via chat online to see if I could preorder my plates without a VIN. They said yes as long as I fill out the paper form and take it to a DMV site. Which I did, with an appointment, and then was told on site that I cannot get a plate without a VIN so I went home empty handed. Then waited to get my truck and my VIN and then ordered online. Still waiting.

I ordered my custom plates for the existing vehicle, just had Rivian go through the normal Registration process, then transferred the plates once I got the Rivian registration. Took almost 4 months to get my custom plate in early 2022.

 

[Lucy]

@PowerBugs - not a Rivian owner, but found this thread through Google -
If it makes you feel any better, I knew I can't trust the online ordering tool, and used the physical form. I ordered XXXXX\XX and they messed it up anyways, and issued me XXXXXXX\
And there isn't much you can do, sadly

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