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Atlrivian

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I posted elsewhere about my random stop-in at the Atlanta Service Center yesterday (6/13), but I have follow-up more applicable to the general enthusiast public.

Here is my original post:
https://www.rivianforums.com/forum/threads/atlanta-service-center-experience.6151/

TLDR: I dropped by just hoping to see a few colors in person. Everyone was super nice. They took down my info and said they would try to find a way to get me a First Mile drive since I've never had one and am a 8/20 res holder.

Anyway, just got an invite and booked for tomorrow (6/15)! Honestly DID NOT expect such a rapid response.

I would HIGHLY recommend that if you are like me and haven't already had a drive that you contact (or swing by) your local service center. At least for me they were very responsive. I filled out a little form on an iPad and voila.

Prior to this interaction I had had exactly zero interaction with Rivian aside from them taking my $2000 (2 reservations). I was not so excited anymore due to delays and shit communications from Tony and company. Now I'm grinning like an idiot. Little things like this go a long way in building brand loyalty / excitement.
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LaunchGreen

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That’s my experience too - everyone at Rivian is super helpful and friendly once you have their attention.

My hope is that over time they become more proactive and less reactive.
 
 








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