Riviot
Well-Known Member
- Joined
- Mar 29, 2021
- Threads
- 121
- Messages
- 6,437
- Reaction score
- 10,876
- Location
- Kitsap, WA
- Vehicles
- R1T
- Thread starter
- #1
All of this just because I thought, "Thank Goodness, Safelite can now replace our windshields! I'll let the windshield specialists take care of it." Perhaps some of them are decent, but Silverdale, WA, is not.
Safelite replaced my windshield and reused the rain sensor, leading to bad sensor contact and random pulses during rain. On top of that, there was a terrible whistle at highway speeds. The alignment was atrocious with glass slammed against one side, a big gap on the other, and the bottom seal not probably inserted.
I eventually had Rivian replace it and paid my deductible a second time. After fighting with USAA for a month, I finally got them to pay it since their original referral to Safelite led to more problems. It was the first time I went to the Fife location and they hooked me up getting it, and another issue, turned around in one day.
Unfortunately, it wasn't sealed fully with an audible air gap when HVAC was on and not recirculating. This was shortly after an update initiated the "blast the vents when you exit the vehicle so it clears the condenser line" protocol. I suspect one of three things:
-techs didn't crack the window enough after replacement, causing that protocol to blast a hole in the bead
-the bead just wasn't done right to start (evidence points to here)
-the windshield is bad, with a poor curve
Ironically, it presented as a leak the day I was due for an appointment but later cancelled. I can live with the noise, but I can't live with a leak...
So I ordered some urethane on Amazon, pulled the A pillar trim, and got to work.
Sure enough, someone clearly noticed this during service and tried to repair. Alas, it didn't hold, and here I am trying again.
It took me a couple tries of patching, drying, testing with water and a leaf blower. The first attempt didn't seal, and I had water come through. The second attempt, I used a nail as an applicator and pulled it from the tube, smudging where I needed. Eventually I just used my gloved finger and smoothed it over.
It's holding up to my tests, I'll see how it does at the car was this week, and if it helped with HVAC noise later. What this really showed me was the curve of the glass doesn't match the truck, so it creates a large gap in the middle of the A pillar. I really hope it's just this pane of glass and not a more common problem...
Safelite replaced my windshield and reused the rain sensor, leading to bad sensor contact and random pulses during rain. On top of that, there was a terrible whistle at highway speeds. The alignment was atrocious with glass slammed against one side, a big gap on the other, and the bottom seal not probably inserted.
I eventually had Rivian replace it and paid my deductible a second time. After fighting with USAA for a month, I finally got them to pay it since their original referral to Safelite led to more problems. It was the first time I went to the Fife location and they hooked me up getting it, and another issue, turned around in one day.
Unfortunately, it wasn't sealed fully with an audible air gap when HVAC was on and not recirculating. This was shortly after an update initiated the "blast the vents when you exit the vehicle so it clears the condenser line" protocol. I suspect one of three things:
-techs didn't crack the window enough after replacement, causing that protocol to blast a hole in the bead
-the bead just wasn't done right to start (evidence points to here)
-the windshield is bad, with a poor curve
Ironically, it presented as a leak the day I was due for an appointment but later cancelled. I can live with the noise, but I can't live with a leak...
So I ordered some urethane on Amazon, pulled the A pillar trim, and got to work.
Sure enough, someone clearly noticed this during service and tried to repair. Alas, it didn't hold, and here I am trying again.
It took me a couple tries of patching, drying, testing with water and a leaf blower. The first attempt didn't seal, and I had water come through. The second attempt, I used a nail as an applicator and pulled it from the tube, smudging where I needed. Eventually I just used my gloved finger and smoothed it over.
It's holding up to my tests, I'll see how it does at the car was this week, and if it helped with HVAC noise later. What this really showed me was the curve of the glass doesn't match the truck, so it creates a large gap in the middle of the A pillar. I really hope it's just this pane of glass and not a more common problem...
Sponsored
Last edited:
