jimboski93
Active Member
- First Name
- Jim
- Joined
- Jun 4, 2025
- Threads
- 6
- Messages
- 30
- Reaction score
- 20
- Location
- Parker, CO
- Vehicles
- R1S
My experience was a little different...
My Tesla MY was wrapped. When I did the online trade-in quote, it highlights that the car is painted gray. I said Excellent condition. The quote I got was above Carmax, KBB, etc., and on top of that, there was a $3,000 trade-in bonus.
When I was in the order process, I talked to my guide about the car being wrapped. He suggested it was probably fine, but also didn't seem all that confident. I took the pictures and sent them in. As I got closer to delivery day, I wasn't getting many answers about the trade-in, asking the exact question you are asking "when is this final?"
The other complicating factor was that due to the high trade-in value, we couldn't do a trade-in as part of the the lease, but instead had to do two separate transactions. I would pay a cash down payment in the same amount as the trade-in value and then I'd get a check in the mail for my trade in. (No, I'm not sure why the trade-in for the same value couldn't work for a lease, but I could pay the same value in cash...)
Got to delivery day - brought a heat gun in case the wrap became a problem and they needed me to take it off. First thing the Rivian employee said at delivery day was "um, no, I see you rejected doing a trade-in". But, after he went back inside, he saw that this was a separate transaction.
There was no real inspection or anything else on delivery day - he just took the Tesla key cards.
So, to me, it doesn't seem like there is a really robust process during a trade-in. It seems to me, and from talking to my guide, that at some point after you take pictures and submit them as part of your Tasks, those images go to the Remarketing department and they review them. You don't get any notification, but your guide will see that the Remarketing department has reviewed the images, and that really is when things appear to be "final". I don't know what would happen at trade-in if the vehicle had a dent or some other issue that wasn't captured well in your pictures, as it doesn't seem anyone involved during Delivery is really responsible to give the vehicle a good look-over
My Tesla MY was wrapped. When I did the online trade-in quote, it highlights that the car is painted gray. I said Excellent condition. The quote I got was above Carmax, KBB, etc., and on top of that, there was a $3,000 trade-in bonus.
When I was in the order process, I talked to my guide about the car being wrapped. He suggested it was probably fine, but also didn't seem all that confident. I took the pictures and sent them in. As I got closer to delivery day, I wasn't getting many answers about the trade-in, asking the exact question you are asking "when is this final?"
The other complicating factor was that due to the high trade-in value, we couldn't do a trade-in as part of the the lease, but instead had to do two separate transactions. I would pay a cash down payment in the same amount as the trade-in value and then I'd get a check in the mail for my trade in. (No, I'm not sure why the trade-in for the same value couldn't work for a lease, but I could pay the same value in cash...)
Got to delivery day - brought a heat gun in case the wrap became a problem and they needed me to take it off. First thing the Rivian employee said at delivery day was "um, no, I see you rejected doing a trade-in". But, after he went back inside, he saw that this was a separate transaction.
There was no real inspection or anything else on delivery day - he just took the Tesla key cards.
So, to me, it doesn't seem like there is a really robust process during a trade-in. It seems to me, and from talking to my guide, that at some point after you take pictures and submit them as part of your Tasks, those images go to the Remarketing department and they review them. You don't get any notification, but your guide will see that the Remarketing department has reviewed the images, and that really is when things appear to be "final". I don't know what would happen at trade-in if the vehicle had a dent or some other issue that wasn't captured well in your pictures, as it doesn't seem anyone involved during Delivery is really responsible to give the vehicle a good look-over
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