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Nationwide Road Service tips

JackB

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I’m preparing to take my first road trip in my R1T and wonder if anyone has had to use the Nationwide Road Service. As good as AAA? Any tips? Thanks.
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KBabione

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Can't help with Nationwide Road Service, but do you have your own Jack Pucks? My biggest fear with road trips is a blown tire (not pluggable) in a location where I have to use the only tire shop in town and they don't have the pucks. I have a set of the magnetic pucks plus one XL that I keep in the R1S. I wouldn't count on a Nationwide mobile service truck having the right puck for a Rivian.
 
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JackB

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Oh. The spare tire I just ordered comes with a jack with puck. But id better get a separate pick(s). Thank you.
 

KBabione

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Oh. The spare tire I just ordered comes with a jack with puck. But id better get a separate pick(s). Thank you.
I don't have a spare - they were perpetually backordered when we received our R1S in August 2023. The jack that it comes with the spare does have the puck attached, but that also means that a roadside service truck would have to use your jack rather than theirs. You'd probably be fine with a single puck for roadside service. I got the 4-pack because I checked with my local tire place (where I go for state inspections, tires, and tire rotations) and they did not have Rivian pucks. I pull in, leave the puck set on the driver's seat along with instructions (attached), and turn it over to them. It works.
 

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JackB

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Makes sense to have my own pucks. Can’t imagine anyone wanting to use a Rivian Jack over their own. Thanks again.
 

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SwampNut

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I’m preparing to take my first road trip in my R1T and wonder if anyone has had to use the Nationwide Road Service. As good as AAA? Any tips? Thanks.
They are as bad as AAA, yes, and in many cases will be using the exact same subcontractors.
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