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Center Console Organizer - finally back in stock

derekmw

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They were sold out for some time and finally noticed today it's back in stock. I ordered mine.
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derekmw

derekmw

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A lot of us have store credit from referrals so I rather get it for free from Rivian than spend my own money. Already have cross bars, tonneau cover, so I was trying to find other functional things to use up my credit on. I think there are probably others in the same boat. It would have been nice if the camp kitchen was available…
 

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Oh I got the organizer and power bank. I have tried few of these organizers and they all could be better. I hope the Rivian one is great. Rivian always does some thoughtful accessories.
Anyhow, I hear you on camp kitchen and that is what I tried first.?
 

Patrick87

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I ordered the console organizer Friday. I like that it's two levels. Hope I'm not disappointed! $45+tax is pretty steep.
 

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They show out of stock again and my order from last week hasn't changed status. Making me wonder if they had enough to cover my order.
 
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derekmw

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They show out of stock again and my order from last week hasn't changed status. Making me wonder if they had enough to cover my order.
I am the same, but for my mail delivery notice email from today, it says a shipment from Rivian is arriving tomorrow. So I think their status just isn't very reliable. I hope it's the same for you
 

iamnid

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Well here's an interesting twist. My package was delivered. I picked it up and I thought "that seems like a small box... And heavier than I expected for the center console organizer." Rivian sent me a NACS adapter by mistake instead of the organizer. ??‍♂
 

Patrick87

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Well here's an interesting twist. My package was delivered. I picked it up and I thought "that seems like a small box... And heavier than I expected for the center console organizer." Rivian sent me a NACS adapter by mistake instead of the organizer. ??‍♂
LOL-- that's a nice surprise!
 

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Well here's an interesting twist. My package was delivered. I picked it up and I thought "that seems like a small box... And heavier than I expected for the center console organizer." Rivian sent me a NACS adapter by mistake instead of the organizer. ??‍♂
By mistake because you already got your adapter? I.E. you now have two adapters?
 

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iamnid

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By mistake because you already got your adapter? I.E. you now have two adapters?
Correct. I now have 2 adapters.

The console organizer order shows as "delivered" but the box had a NACS adapter in it.

I contacted Rivian to tell them. You'd think they'd be happy for me to tell them they sent me a $225 item in place of a $45 item. They told me I'd have to return it and THEN they'd ship a replacement. I've gone through the replacement process with them before (for a different sized shirt) and it takes FOREVER. It takes them about 4 days to send a return label and then about another 4 days after they've received the return to acknowledge that they've received it. The console organizer will probably be out of stock again by that point. I should just keep the adapter and sell it. LOL.
 

Ronimal

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Well here's an interesting twist. My package was delivered. I picked it up and I thought "that seems like a small box... And heavier than I expected for the center console organizer." Rivian sent me a NACS adapter by mistake instead of the organizer. ??‍♂
This happened to me as well. I am now the proud owner of 2 NACS adapters and 0 console organizers. They are going to send me a replacement organizer but they are out of stock :CWL:.
 

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I also received the Adaptor instead of the Organizer.
Someone in the warehouse is in trouble. :CWL:
 

Patrick87

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Well, I have a console organizer that just shipped, and my NACs adapter is "ready to be shipped", so with the above in mind, maybe I'll get both? lol

The console organizer tracking says it's 1.5lbs, so I'm assuming that's not the case. I imagine the adapter probably weighs at least 3-4lbs?
 

iamnid

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Well, I have a console organizer that just shipped, and my NACs adapter is "ready to be shipped", so with the above in mind, maybe I'll get both? lol

The console organizer tracking says it's 1.5lbs, so I'm assuming that's not the case. I imagine the adapter probably weighs at least 3-4lbs?
The label on the NACS adapter box says 5lbs (but I don't think it's quite that heavy).

If you're as unlucky as the rest of us, you'll get 2 NACS adapters and no console organizer.

I've been on the phone with Rivian 3 times now. Nobody seems to know what is happening. They want me to return the NACS adapter but have yet to send me a label to do so. Unlike a previous poster, they told me they can't do anything about getting me a new organizer or returning my money, until the NACS adapter is returned. Of course, the organizer is now out of stock.

The gear shop is really a pain to deal with.
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