All Rivian tokens voided today

[jerseyff]

Anyone else have everything that ever connected to your Rivian have it's token voided today?

I have been out of town for 5 days now, this morning I noticed my Electrafi account notified me I would have to reauthenticate woth my Rivian account to have it logging again. I also noticed my Rivian phone app last cloud sync was at 910a. My Lyft Driver app also disconnected (it monitors battery SOC). My TezLab also disconnected...it seems like all my accounts (use different accounts for each service) all got disconnected.

Just seems odd...

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[COdogman]

I don't use Electrafi, but I didn't have anything like you describe happen. Still logged into my Rivian app and connected to my truck.

Maybe some smarter than I IT experts can add their 2 cents, but I can't think of many reasons an entire family of tokens would reset like that. Maybe token rotation or reuse detection?

 

[No Gas]

My TEZLAB did this also today.

 

[DRJ564]

I had to log back into the Rivian app this afternoon. NBD….

 

[godfodder0901]

Anyone else have everything that ever connected to your Rivian have it's token voided today?

I have been out of town for 5 days now, this morning I noticed my Electrafi account notified me I would have to reauthenticate woth my Rivian account to have it logging again. I also noticed my Rivian phone app last cloud sync was at 910a. My Lyft Driver app also disconnected (it monitors battery SOC). My TezLab also disconnected...it seems like all my accounts (use different accounts for each service) all got disconnected.

Just seems odd...

Nope.

 

[BobbyRitz]

No issues here.

 

[FooF]

I keep having to re Auth on my home assistant Rivian integration

 

[Polar]

My Rivian Roamer account is successfully connected still

 

[Rivian Roamer]

My Rivian Roamer account is successfully connected still

This has been an ongoing issue with Rivian's backend APIs starting last week. About 1,400 out of 3,200 Rivian Roamer customers had their account links invalidated due to this issue. When that happened I made a change to require 3 consecutive failures before that happened.

The issue seems to be spurious on Rivian's side and happens when you open the app or make a call to their APIs. The resilience logic added on Rivian Roamer's side has helped mitigate this impact for Rivian Roamer users.

 

[Rivian Roamer]

I don't use Electrafi, but I didn't have anything like you describe happen. Still logged into my Rivian app and connected to my truck.

Maybe some smarter than I IT experts can add their 2 cents, but I can't think of many reasons an entire family of tokens would reset like that. Maybe token rotation or reuse detection?

I can confirm this does not have to do with 3P apps and is a problem on Rivain's side. They were actually just returning unauthenticated errors.

They are spurious events so you only get kicked out of the app if you open it.

 

[FooF]

I keep having to re Auth on my home assistant Rivian integration

I looked at the current issues with the integration and a user was seeing errors on sensor drivers and sensor keys. I am disabling those sensors to see if it helps with the auth problems.

 

[Rivian Roamer]

I looked at the current issues with the integration and a user was seeing errors on sensor drivers and sensor keys. I am disabling those sensors to see if it helps with the auth problems.

This won't help.

 

[Oldsmobile_Mike]

The issue seems to be spurious on Rivian's side and happens when you open the app or make a call to their APIs. The resilience logic added on Rivian Roamer's side has helped mitigate this impact for Rivian Roamer users.

I don't use your app but I appreciate a developer actually responding to comments here and working with the community to help troubleshoot issues.

Maybe I should check out your app to show support, LOL.

 

[tate16t]

It’s definitely something on the Rivian side considering it’s not just Electrafi.

 

[Rivian Roamer]

I don't use your app but I appreciate a developer actually responding to comments here and working with the community to help troubleshoot issues.

Maybe I should check out your app to show support, LOL.

Appreciate it! I'm an owner who just happens to be an engineer. I believe in building software I would want to use, which is why I built Rivian Roamer.

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