We've owned two vehicles, both had all sorts of alignment and fitment issues, AC broken at delivery on our R1S. Every neighbor or person I know who purchased a vehicle has had alignment problems or some type of shop visit within a few weeks of ownership. There are 7 vehicles in my neighborhood...
I am LONG and still hold all of my IPO which has lost most of its value. I still believe in Rivian and want them to succeed. I just want to be real about the experience.
I want Rivian to start addressing initial quality with a real pre delivery inspection that includes a test drive, alignment...
The door is not installed properly. I was probably not set up correctly in the factory and the delivery center or end of line team just hammered the door catch up or down to force the door and body lines to come together.
Regardless there is metal fatigue happening on the door or hinges. At...
It is such a shame trucks are still coming off the line like this after over a year of reports on this issue. There are too many members on here reporting steering wheel off-center, pulling to the right, or Rivian aligned my truck and it's a little better but not perfect, Rivian says it's "Road...
That part of the seat trim is hinged... put the thigh bolster (front of the seat) down on the seat control and it will line up. It's supposed to do that.
it's a secret number... you're not allowed to know it.
The desired experience requires you to call the call center then they call you back when they have time.
I had the exact issue and frustration you are describing. They tried alignments, inspections of the motors and suspension, motor calibration, sensor replacement... I finally gave up and sold it.
Polite kids working at the call center and at the service center but don't seem to understand that...
Pulled to the right, couldn’t correct after several alignments. Sagged on the right front, clicking/clunking,
every time the truck came back with some small damage.
With body work you can’t just adjust one panel otherwise you just move the problem. They probably need to relax the fenders a bit and shift tue hood forward a bit. I wouldn’t let the Rivian service techs do it. Have a trusted body shop with a 5 star yelp rating (or Porsche certification) do the...
The hype won’t last forever…and now seems like the quality issues are catching up to the hype.
If you have a spare set of wheels and have time to burn dealing with the repairs and most likely some decent recalls then keep it.
For me my time is worth more and I didn’t want an $80k science...
your Hood an fenders are not installed properly. Those gaps are two tight up at the corners of the hood.
I had to send my truck in twice for this before they kinda got it better.
Had to take of the whole front end of the truck (bumper/grill, both fenders and hood) and reinstall. Added some...
Sounds about like my experience..multiple times...
When they dropped it off supposedly repaired the Rivian rep said “we’re really proud of how it turned out” ?. Immediately noticed a dent and big scratch in the fender from some amateur who pried the bed rail trim off to service the bed cover...