Almost every Rivian owner I know in the San Jose/San Francisco area has had a bad service experience, whether it's because it took 3 months to get an appointment or because they got the vehicle back without everything addressed. There are enough accounts of quality-control issues and bad service...
Thatās great, seriously, but given the sheer number of complaints about software issues here and elsewhere, itās hard to argue that the software is fine and anyone having problems must have some issues unique to them ĀÆ\_(ć)_/ĀÆ
Echoing this, CarPlay on the Mach-E isnāt āUltraā but itās pretty great. And ā funny, given the early criticisms of Apple Maps ā navigation in CarPlay is so much better than Rivianās mapping, in terms of both routing and the overall UI. Canāt wait for EVPlay.
Iād be happy with Rivian just getting a lot closer to Blue Cruise and Super Cruise. Itās slowly getting better, but Blue Cruise still feels safer and smoother. (I donāt have experience with Super Cruise but the consensus seems to be that itās pretty comparable.)
Welcome to Rivian ownership.
(Sorry, thatās snarky, but service is by far the worst part of owning a Rivian. Many service centers will keep your vehicle for weeks before they even start working on it. They donāt yet have the capacity and logistical expertise to function like the established car...
Yeah, being able to charge to 100% regularly is a huge benefitāI feel like Iām getting most of the benefit of having the Max (assuming Iād charge a Max to only ~80% normally) for a lot less money š¤£
We've had a Large+ for about six months. We charge to 100% frequently, but I don't think there's any way to know (yet) if it's adversely affecting the battery.
I'm choosing to trust Rivian's statements that it's "safe" to charge to 100% with the Large+ :)
To be fair, "serious" is subjective. What I consider serious (not being able to use the front passenger seat because of a problem with the door) isn't serious enough for Rivian (San Jose area) to get us in sooner than 3.5 months ĀÆ\_(ć)_/ĀÆ
Ugh, this happened to me earlier this week. Someone scratched our R1S and when I went to look at the videos, everything from that day was āVideo Error.ā All other days are working fine :(
IMO the biggest issue, by far, is service -- both the capacity for providing service and the quality of service.
Our R1S had numerous issues at pickup. They weren't enough to refuse delivery, and we expected some minor things -- in our experience every new vehicle, no matter the price, has some...
FWIW, here in the Bay Area that seems to be an option only if thereās a major safety issue ā the SJ service center just doesnāt have the capacity.