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I’m in the same boat. I need to replace my OEM tires this month. I am willing to step down to a 33” diameter and now that Rivian has the Goodyear Wrangler Territory AT as a factory 275/60/20 option, I assume that they will be willing to reset the system.

Worth a try. Thanks!

I’ve had my R1T for 2.5 years. It’s new behavior for me.

I have noticed what appears to be a level 2 charging bug. While plugged into my Rivian charger at home last night with a 46% SOC in 65 degree ambient temps, my ROC degraded to 7.1 KWh from 11 kWh. This left me without the full charge I needed and expected this morning. :-(

I’ve been from NY, to Chicago, to Florida, Cape Cod and Maine using the RIVIAN app. It works fine.

How has your efficiency/range changed with the Michelins? I need to pull the trigger on new tires sometime in the next few weeks.

I’m in the same spot. I was going to reserve a gen 2 tri-motor, but now I’m having second thoughts. I just don‘t want/need a full size truck, but service is painful and time consuming when you have to drive 8 hours round-trip. The people at Trenton are wonderful. That doesn’t negate the fact...

I think there are two aggravating factors at play in some service centers: * The service centers are overwhelmed * Rivian has not focused on just in time scheduling While I sympathize with the centers that are understaffed, I find it ludicrous that people are so often required to leave...

I had a call from Rivian today. My RT made it into the shop today and will be done on Monday, 21 days after I dropped it off.

Could be worse. I’m beginning my third week in a Chrysler minivan.

Going on day 15 at the Trenton SC. Still no news.

Agreed. Once Trenton is up to speed, that will hopefully help. I was about to preorder a new tri-motor, but the service and communications are so awful I just cannot do it.

I guess the question is one of Rivian support/software adjustment for the smaller diameter of the 275/60/r20 tire.

I’m thinking of a silicone spray.

Yikes! Mine should ship soon and I appreciate the advice. Has anyone tried a lubricant?

Agreed. It’s frustrating. When I dropped my R1T off this time, they called a Lyft to take me to the Enterprise rental location. When I go there, I had no appointment! It took 40 minutes of waiting on hold AND using the chat feature in the app to get Rivian to contact Enterprise. I asked to...

Just managing expectations (don’t over promise and under deliver) and helping customers to bring their vehicles in when service is actually expected to be ready will go a long way. Both require no capital investment and can be implemented quickly.

Hi me My truck is in Trenton for a tonneau cover fix (initiated by Rivian) and a comprehensive inspection. I added a request to replace the steering wheel with an updated one due to peeling finish and a shimmy at 60 mph. Today is day number nine, and my vehicle has not yet been looked at. I...

It’s sad. My neighbors get a kick out of seeing that my EV is in the shop for extended periods. Bad for Rivian and bad for EVs in general.

Haha. I BEGGED them to let me drop it when they were nearly ready to service it. They told me they could not do that and that. They also estimated a 3-5 day delay, not 8-infinity.