Base Pricing discrepancy on R1T order

[blogan3479]

Hello everyone,

I’m a new member hoping to get some community advice or see if anyone else has run into this specific issue.

I ordered a custom R1T Quad-Motor on June 21, 2026. At the time of my order—and still listed on Rivian’s site today (August 16, 2026)—the base price for the Quad is $115,990.

Four days ago, my VIN was assigned, and my draft Motor Vehicle Purchase Agreement (MVPA) populated in my account. However, the agreement hard-codes my vehicle base price at $122,990—an exact $7,000 baseline markup before any options are added.

To be clear: My paint, interior, and wheel options are all priced correctly on the itemized lines below the base rate.
The problem is that the math starts at $122,990 instead of $115,990.

When I reached out to both phone support and my local Delivery Guide, I got the standard response that the subtotal "includes my options"—even though taking two seconds with a calculator proves the options are being added on top of an inflated base price. Neither front-line support nor the local delivery hub seems to have visibility into base configuration codes, and nobody has been able to escalate this effectively yet.

Has anyone else experienced this exact $7,000 base price glitch on a recent Quad build? If so, what channel or level at Rivian were you able to reach to get the contract reissued correctly?

I am ready to fund and take delivery of this truck, but I cannot sign a contract with a $7,000 baseline calculation error that no one locally is acknowledging or fixing. Any advice on how to get this routed to the Corporate Sales Operations/Pricing team would be greatly appreciated!

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[Eric9610]

So on the site it does not include the destination, delivery, registration, license, lease inception fee and any tax. Your purchase agreement will have all those items factored in. I think on my G1 R1T QM it was almost $4k and sticker was $90k. This was on a lease.

 

[VSG]

What I would do is print out the purchase summary from the website where you designed your R1T, which should look something like this:

This makes it very clear that the base price is $115,990, just like you said, and makes it clear that all the line items are listed separately, and shows the bottom line including an estimate of all taxes and fees. If that's what you put your deposit on, that's what you should pay. (The estimated taxes and fees window shows what is included in that number - you see it by clicking on the "i" icon next to the fees number.)

From what you're saying, the MVPA doesn't agree with these numbers. I suspect the MVPA or the website might have mistakes because of the changeover to the 2027 model. I would contact your delivery guide and show him/her this image and an image of the MVPA and ask them to explain the difference. The only differences should be very small, maybe hundreds of dollars, because the taxes and fees are just estimates when you place the order on the website.

The responses you're getting from the phone support and the delivery guide and #2 above seem to be based on the fact that most people who call in are just misreading the numbers, so their answers really do resolve 95% of the problems. You need to get past that, and the best way is to show them your copy of the two documents and ask them to explain by the bottom line numbers are off by $7,000 and specifically why the base price is off by $7,000.

 

[blogan3479]

Thank you for your response.

They are adding the destination and taxes correctly as well. But they are adding those fees to the inflated baseline price of $122,990 instead of the correct $115,990.

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