Cameras nonfunctional after Rivian software update

[sdemeester]

Updated last night and this am cameras are non functional. Anyone else have this or ideas for a fix?

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[bhopkins]

Have you tried a reboot?

 

[sdemeester]

Have you tried a reboot?

No. Would you do soft or full reset?

 

[bhopkins]

I'd do a soft reset first then escalate to a full reset. If neither work, then log a service ticket.

 

[s4wrxttcs]

I lost cameras the other day without any update.

First time I've had that issue with the Rivian. I did an infotainment reset (the soft one with both steering wheel buttons) and it fixed the issue.

 

[atebit]

No. Would you do soft or full reset?

Anecdotally, I’ve heard that some duration of logs may be lost after a hard reset. So maybe try a soft first, then if that doesn’t work call Rivian to give them an opportunity to pull anything they want to examine first before trying the hard reset.

 

[PowerBugs]

I had experience losing camera functionality before but not after an update. I posted a thread here https://www.rivianforums.com/forum/...olution-infotainment-reboot-soft-reboot.9706/
In my experience, I left the camera on after I park for the night and the next morning that’s when I found out that my camera doesn’t work anymore. A soft reboot solved it.

 

[godfodder0901]

Anecdotally, I’ve heard that some duration of logs may be lost after a hard reset. So maybe try a soft first, then if that doesn’t work call Rivian to give them an opportunity to pull anything they want to examine first before trying the hard reset.

This used to be the case. Logs are now saved as part of the full vehicle reset.

 

[sdemeester]

I had experience losing camera functionality before but not after an update. I posted a thread here https://www.rivianforums.com/forum/...olution-infotainment-reboot-soft-reboot.9706/
In my experience, I left the camera on after I park for the night and the next morning that’s when I found out that my camera doesn’t work anymore. A soft reboot solved it.

I lost cameras the other day without any update.

First time I've had that issue with the Rivian. I did an infotainment reset (the soft one with both steering wheel buttons) and it fixed the issue.

Yes, soft reboot fixed my camera. All good

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