connect + payment not accepted

[adam12]

connect + payment not accepted. Anyone have this issue trying to subscribe? I changed payment card and tried multiple times. Made a service request but I am trying to fix this

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[Liverit85]

connect + payment not accepted. Anyone have this issue trying to subscribe? I changed payment card and tried multiple times. Made a service request but I am trying to fix this

I would recommend developers to implement a new payment gateway, namely the offer from paymentgateway.me . This will make payments safer and more convenient.

Hi! It sounds frustrating that you're having issues with the payment not being accepted. Here's a few things you can try:

1. Check the Card Information: Double-check if all the details are entered correctly (expiration date, CVV, etc.). Even a small mistake can cause a failure.
2. Ensure Card Compatibility: Some cards might have restrictions for online transactions, especially if it’s a debit card or if the card is set for domestic use only.
3. Clear Browser Cache or Try a Different Device: Sometimes, the issue might be related to the browser or device you’re using. Try clearing the cache or using another browser or device.
4. Verify with Bank or Card Provider: Some card providers block transactions if they think it's suspicious or unusual. It may be worth contacting them to see if they’ve flagged the transaction.

If the issue persists, since you've already made a service request, hopefully, the support team will get back to you soon. It can sometimes take a bit of time, but they should be able to assist you.

 

[adam12]

Hi! It sounds frustrating that you're having issues with the payment not being accepted. Here's a few things you can try:

1. Check the Card Information: Double-check if all the details are entered correctly (expiration date, CVV, etc.). Even a small mistake can cause a failure.
2. Ensure Card Compatibility: Some cards might have restrictions for online transactions, especially if it’s a debit card or if the card is set for domestic use only.
3. Clear Browser Cache or Try a Different Device: Sometimes, the issue might be related to the browser or device you’re using. Try clearing the cache or using another browser or device.
4. Verify with Bank or Card Provider: Some card providers block transactions if they think it's suspicious or unusual. It may be worth contacting them to see if they’ve flagged the transaction.

If the issue persists, since you've already made a service request, hopefully, the support team will get back to you soon. It can sometimes take a bit of time, but they should be able to assist you.

Thanks! The SC request took care of it. Despite having used the On line orders in the past It appears my address needed to be changed in the system.

thanks for the thorough reply

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