-
Announcing our new "CLUBS" section where you can join or create a Rivian club or group! You can use this new feature to conveniently plan and discuss local events, gatherings or other club/group related topics.
So we encourage you to join (or start) special-interest and regional-based Rivian clubs at: https://www.rivianforums.com/forum/group-categories/clubs-groups.1/
Sponsored
OP
OP
Arky
Well-Known Member
- Thread starter
- #17
If I'm honest I haven't asked them - I stuck a piece of foam tape on the bottom of the flashlight holder and that holds it in a good enough position to charge. I didn't want to bring it in just for that but I'd probably mention it if they're fixing something else already.
hekhl00
Well-Known Member
Mine went dead after a few months. Opened a ticket and tech came out and replaced it. He pointed out that if the flash light is on when itās docked and subsequently turns off that it is an indication that it is charging.
uthatch
Well-Known Member
- First Name
- Uri
- Joined
- Jan 20, 2023
- Threads
- 10
- Messages
- 391
- Reaction score
- 610
- Location
- Los Angeles
- Vehicles
- Model X Plaid, Model Y, Bronco - sold for R1T
I know mine works because I needed to use it last night. I needed it because the stupid bed lights won't come on again after the tailgate has been down for an extended period of time without closing and re-opening it. Which is not very well thought out since they made the tailgate so long so that a load, in my case a motorcycle, could be carried with the gate down. I had no way to close then reopen the tailgate when the bike was in the bed and it was dark so I had no light.
There needs to be a way to activate the bed lights from the screen. Or maybe there is and I'm blind.
There needs to be a way to activate the bed lights from the screen. Or maybe there is and I'm blind.
Sponsored
Donald Stanfield
Well-Known Member
My light works. No issues to report. As does my speaker
uthatch
Well-Known Member
- First Name
- Uri
- Joined
- Jan 20, 2023
- Threads
- 10
- Messages
- 391
- Reaction score
- 610
- Location
- Los Angeles
- Vehicles
- Model X Plaid, Model Y, Bronco - sold for R1T
AH! THANK YOU!!!!!! I never noticed that darn bulb in the bed!There is. On the access & security screen (the open hood icon) tap the light bulb on the truck bed overhead pic.
Pdm1230
Member
- First Name
- Paarin
- Joined
- Oct 1, 2022
- Threads
- 1
- Messages
- 23
- Reaction score
- 17
- Location
- Gillette NJ
- Vehicles
- R1T
- Occupation
- Director
Mine came dead from the factory but they replaced it.
Sponsored
Riptide
Well-Known Member
After having a similar factory flashlight with built in charger on my Jeep Grand Cherokee fail multiple times, then again on a second vehicle, I see these flashlights as just another gimmick, gee wiz kinda feature.
it just wonāt ever be used enough and die on the charger. Prepare for the camp speaker to suffer the same fate.
AMaier
Member
My flashlight does not charge unless held in at a slight angle. I fold up a piece of paper and gently wedge it in between the flashlight and the hole to keep it against the side so it will charge. It is rather annoying since I use my flashlight nearly every day. I have gone back and forth with the service center on this. My findings are below.
Reproducing the issue:
When the flashlight is charging it turns off, so if it turns off when in the door it has made contact with the charging pins; however, it takes about a quarter second of contact to count it and turn off. If the flashlight is charging it will turn off. When the flashlight is pushed into the door, it has enough hand pressure to contact the pins and turn off, but when left alone it stops making contact and does not charge. If pushed in and let go of quickly the light does not make contact with the pins for very long and does not turn off, showing that in the natural seating position it does not charge. Even if it does turn off, it does not charge after the initial seating - This is evident as it dies over time despite being in the door every day.
Repo Steps:
1. Turn on flashlight
2. Push flashlight fully into cradle and let go quickly (being carful to not jam it too hard) - this seats the light without holding it tighter against the charging pins than it normally sits when charging.
3. If the flashlight charges in the normal position it should consistently turn off, if it does not charge it will remain on.
4. Repeat steps 1 through 3 a number of times to verify result. The light should ALWAYS turn off if the seating position holds the light against the pins properly and it chargers.
Service:
I took it in for service and they replaced the cradle that holds and charges the flashlight. They then pushed it in slowly and it turned off, and claimed it was fixed. I pushed the light in quickly and it did not turn off. The service department stated that it must be pushed in slowly or it won't charge. After service the light (even when pushed in slowly) would not charge and was dead quickly. The light flashes a few times when turned on if it is low on energy, and then continues to dim till dead.
I took it back in for service and they replaced the flashlight instead. The new one was covered in grease and was probably used around the shop. The button doesn't work very well either. I asked to verify if it charges before leaving and showed them that it didn't turn off unless held in, and they noted that it was not working, but they didn't have time to fix it. We talked about the above steps I found to reproduce the issue, and they said they would continue to look into the issue. I wish I had my original flashlight back, but I cleaned up the one they gave me.
I have mentioned the light at several service appointments with no fix. It seems like it might be a design flaw, as they can't seem to fix it. I am not confident my service center wants to take the time to fix it though.
Temporary fix:
I folded up a piece of paper and gently wedged it in next to the flashlight to hold it at a slight angle. The flashlight turns off and charges until the paper is removed.
I have considered 3D printing an offset ring to place in the cradle to change the position of the flashlight and solve the problem. There are same little rubber feet in the cradle that add friction. I have considered replacing one of those feet with a taller one to act as a wedge as well. I think the opposite foot would need to be removed or reduced to still allow enough room to fit the light in.
Reproducing the issue:
When the flashlight is charging it turns off, so if it turns off when in the door it has made contact with the charging pins; however, it takes about a quarter second of contact to count it and turn off. If the flashlight is charging it will turn off. When the flashlight is pushed into the door, it has enough hand pressure to contact the pins and turn off, but when left alone it stops making contact and does not charge. If pushed in and let go of quickly the light does not make contact with the pins for very long and does not turn off, showing that in the natural seating position it does not charge. Even if it does turn off, it does not charge after the initial seating - This is evident as it dies over time despite being in the door every day.
Repo Steps:
1. Turn on flashlight
2. Push flashlight fully into cradle and let go quickly (being carful to not jam it too hard) - this seats the light without holding it tighter against the charging pins than it normally sits when charging.
3. If the flashlight charges in the normal position it should consistently turn off, if it does not charge it will remain on.
4. Repeat steps 1 through 3 a number of times to verify result. The light should ALWAYS turn off if the seating position holds the light against the pins properly and it chargers.
Service:
I took it in for service and they replaced the cradle that holds and charges the flashlight. They then pushed it in slowly and it turned off, and claimed it was fixed. I pushed the light in quickly and it did not turn off. The service department stated that it must be pushed in slowly or it won't charge. After service the light (even when pushed in slowly) would not charge and was dead quickly. The light flashes a few times when turned on if it is low on energy, and then continues to dim till dead.
I took it back in for service and they replaced the flashlight instead. The new one was covered in grease and was probably used around the shop. The button doesn't work very well either. I asked to verify if it charges before leaving and showed them that it didn't turn off unless held in, and they noted that it was not working, but they didn't have time to fix it. We talked about the above steps I found to reproduce the issue, and they said they would continue to look into the issue. I wish I had my original flashlight back, but I cleaned up the one they gave me.
I have mentioned the light at several service appointments with no fix. It seems like it might be a design flaw, as they can't seem to fix it. I am not confident my service center wants to take the time to fix it though.
Temporary fix:
I folded up a piece of paper and gently wedged it in next to the flashlight to hold it at a slight angle. The flashlight turns off and charges until the paper is removed.
I have considered 3D printing an offset ring to place in the cradle to change the position of the flashlight and solve the problem. There are same little rubber feet in the cradle that add friction. I have considered replacing one of those feet with a taller one to act as a wedge as well. I think the opposite foot would need to be removed or reduced to still allow enough room to fit the light in.
Sponsored
