False Alarm Triggered Alerts

[rivianUGA]

Are you guys getting a lot of false "alarm triggered" alerts on your app, since downloading the latest update?

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[CommodoreAmiga]

One. While it was in my closed garage and no one home. Not sure why. GearGuard shows no videos (although it is set not to record @ home).

 

[rivianUGA]

Mine did it 3 times today. I'm not sure that the update caused it. (I updated on Thursday.) But it went off today at church, at restaurant after church, and then again at my house. Nobody or nothing near the vehicle any of these times. No alarms or sounds, just a message alert from the app that the alarm was triggered.

 

[jkennebeck]

Just got this today after first drive after latest update. Odd.

 

[elektrode]

On 2023.26.00 I had at least 4 false alarms. Gary didn’t recording anything of note.

 

[elektrode]

Getting more false alarms. Guess I’ll open a ticket and let the SW nerds figure it out.

 

[doit82]

I got a lot of these before updating to the most recent software (with one button garage open).

 

[elektrode]

I’m up to eight or more false alarms now.

Filed a ticket. They were puzzled. Asked me to reset the vehicle - twice.

Got another one just now.

Gary’s vids marked with the ! symbol don’t show anything significant.

 

[elektrode]

I’m starting to get one and sometimes two false alarms per day now. I turned off motion cam at home to try and reduce them, but one just fired in my driveway. No audible sounds.

 

[R1Tom]

Mine did this for the first time in 25k miles and over a year. People were near, but not within 10' of truck and it went off.

I jokingly said it was probably some error in a recent update.

 

[BobinIndy]

I’ve had a couple since the last update (first ones ever)…
Get an app notification and the hazards are flashing, but no horn/audible alarm.

 

[R1Tom]

I’ve had a couple since the last update (first ones ever)…
Get an app notification and the hazards are flashing, but no horn/audible alarm.

This was just like mine. Lights flashing. No Audible. App notification.

 

[godfodder0901]

I've had a few of these after some updates. The best thing to do is get video confirmation and timestamps to service.

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