Features Request List After 1-Week With Rivian R1T

[s12dxer]

What is the use case for this? My Volvo allows it and it frustrates me. I don’t understand why anyone would want that?

I think it’s nice in cold weather on long drives to have a bit of heat and the ventilation circulating the air simultaneously.

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[jjswan33]

Expand this idea to provide feedback in general

Ha. I guess this should be feedback item #1

 

[jjswan33]

- car wash mode so that the charge port doesn't open every time it gets sprayed

For what it’s worth on this one the owners manual says you should turn off Bluetooth on your phone when washing the car so the doors remain locked. I guess that solves your issue but annoying If you are listening to music on a Bluetooth device (such as the camp speaker).

Ive just been setting my phone away from the car while I wash. This way I can leave Bluetooth on and listen to music/etc but not lock/unlock the doors 50 times as I walk around washing.

 

[boredcleaner]

For what it’s worth on this one the owners manual says you should turn off Bluetooth on your phone when washing the car so the doors remain locked. I guess that solves your issue but annoying If you are listening to music on a Bluetooth device (such as the camp speaker).

Ive just been setting my phone away from the car while I wash. This way I can leave Bluetooth on and listen to music/etc but not lock/unlock the doors 50 times as I walk around washing.

Having a locked car while washing it is not really inconvenient. Turning off Bluetooth is not practical. I just went with the annoyance of closing the port over and over and left the truck on. What happens when some day it goes to a commercial wash? I guess I'll wait until there is an option to lock out the charge port before doing that (if I ever do that).

 

[NorthernOak]

This is what I sent my guide/Rivian after having the truck for a couple days.

Improvements/Suggestions
One of the biggest suggestions that I think Rivian can and should capitalize on is gathering direct feedback from their customers on ideas and improvements of the vehicles software and hardware along with reporting bugs they've found. Rivian should have a bug report or suggestion report location in their online account for owners with confirmed delivery. But don't let that report just go into the void. If it was a bug report, follow up with the customer. Keep them informed on the progress of the fix. Let them know if a resolution is coming in the next release. For suggestions it should be a similar process. If it's not feasible, let the customer know. But if it is a good idea and one that can be implemented, let the customer know and let them know when it can be expected. Keeping the customer community engaged will go a long way to continual brand loyalty and fostering of brand ambassadors. I know Rivian is just starting out with their push to deliver customer vehicles recently, but getting a program like this going with these first customers who are taking a chance on a new vehicle company would truely set Rivian apart from the competition.

In Vehicle Bugs or Suggestions

• Parking/proximity sensors do not seem to always work. 95% of the time they are not working at home address at all. Noticed it not working often when parking vehicle at stores.
• Friday 3/25 evening was driving from about 5:45-6:30pm and no sound would play from Spotify, radio, bluetooth. Turn signals, driving alerts, and cruise control noises all worked. Next time I got in the car, the sound was working again from those sources.
• Proximity auto lock/unlock works from too far away. Can be nearly 50ft away inside my home with my phone and the truck will unlock/lock constantly. Would be best if the range could be turned down to 10ft. Also would be nice if you could turn on/off proximity locking when at home address.
• When the vehicle is locked and charging it would be nice to have the charge port light turn off after a minute at least when at home. The light is a very bright flashing green at night to all who pass by.
• The on-screen keyboard does not have all available characters. Example + key. I had to plug in an external keyboard to type out my wireless passcode to connect to home wireless.
• Nowhere to "name" the vehicle
• I would really like to see a Pin to Drive feature enabled for the vehicle as an additional safety/security measure.
• When heating or cooling and the vehicle is plugged in, the vehicle should use power from the charger to run heat/AC and not from the battery.
• Center screen does not work if no one gets into the driver's seat. So a passenger couldn't get in first and use the screen while waiting for the driver.
• Cabin lights are way too bright at night when putting the vehicle into park. Would be great if we got a dimmer setting or even the ability to choose the brightness ourselves.
• Ability to move keycards/wristband from one driver account to another without needing to call support
• Child window locks also lock the front passenger window, this should only lock rear windows.

App Bugs or Suggestions

• Rivian App, when "open" in your notification area it should allow for you to lock/unlock, open front trunk, open tailgate. Similar to how Tesla does it.
• Selecting the Rivian App from your notification area does not open the app and it should
• Turning on the climate from the app should allow me to set the desired temp, let the truck determine if that means heat or cool.
• When turning on heat, let me also choose if I'd like to turn on the defrost.
• Ability to start/stop charging from app and to increase/decrease charge percentage from app

 

[Joel]

I am surprised by how much is missing from the UI. With all the delays in getting the truck to market. It seems that no one at Rivian has every used a Tesla. People can hate all the want on Tesla, but the speed they are developing and patching their software is amazing.

 

[OverZealous]

I am surprised by how much is missing from the UI. With all the delays in getting the truck to market. It seems that no one at Rivian has every used a Tesla. People can hate all the want on Tesla, but the speed they are developing and patching their software is amazing.

This is... really out of touch. I've been driving a Tesla since 2015, and they were still adding major functionality that was requested until I stopped getting meaningful updates in the last year or so. On top of that, there's major complaints that were never improved for MCU1 drivers. (Including lack of waypoints, the text messaging is horrid and occasionally gets frozen on the driver's display, and bluetooth music playback is truly bare bones.)

We still experience relatively serious bugs, as well. Tesla isn't perfect, and they honestly don't improve the core product that quickly. They seem have most of their resources focused on the stupid FSD and asinine crap like video games, fart noises, and karaoke.

Our friends recently got a brand new Model 3, and while it's definitely a much better car (and at 7 years newer, it better be), it's not like the majority of software changes meaningfully improved the driving experience.

Tesla has a great software team, and they definitely revolutionized the driving experience. I don't think I would be happy going back to a "legacy" automaker experience. But comparing a company who's effectively put out 2 software releases with someone who's been pushing software for 10 years and expecting similar results is asinine.

 

[bd5400]

What is the use case for this? My Volvo allows it and it frustrates me. I don’t understand why anyone would want that?

I think it’s nice in cold weather on long drives to have a bit of heat and the ventilation circulating the air simultaneously.

I had a Volvo a long time ago that could do both and I recall the manual, or maybe a review, mentioning that it was really nice if you got caught in the rain. The ventilation can help your clothes dry while the heat helps keep you comfortable.

That seems like a very niche case though and I never actually got a chance to try it out while I had the car.

 

[s12dxer]

I had a Volvo a long time ago that could do both and I recall the manual, or maybe a review, mentioning that it was really nice if you got caught in the rain. The ventilation can help your clothes dry while the heat helps keep you comfortable.

That seems like a very niche case though and I never actually got a chance to try it out while I had the car.

As a skier it is very nice after a long day at the slopes and a long drive home

 

[Davethadog]

I think it’s nice in cold weather on long drives to have a bit of heat and the ventilation circulating the air simultaneously.

I too like to blow hot air.

 

[s12dxer]

• Friday 3/25 evening was driving from about 5:45-6:30pm and no sound would play from Spotify, radio, bluetooth. Turn signals, driving alerts, and cruise control noises all worked. Next time I got in the car, the sound was working again from those sources.

I had this exact same issue happened while I was picking up my daughter at school one day after I had quickly hopped out, and got back in the truck while talking on my phone. It resolved itself once I got home and left the truck locked for about 15 minutes. Support called me back as I had reported the issue, and said that it probably reset while it was in "sleep mode" which typically activates after the truck has been locked for 15 minutes or more.

When it was happening I even tried an infotainment reset (holding two outer buttons on the steering wheel), but that didn't fix it. Only the "sleep mode" seemed to help.

It almost seemed like it had a problem with the handoff from the phone back to the infotainment bluetooth and that caused some issue which muted all sound.

 

[jjswan33]

I had this exact same issue happened while I was picking up my daughter at school one day after I had quickly hopped out, and got back in the truck while talking on my phone. It resolved itself once I got home and left the truck locked for about 15 minutes. Support called me back as I had reported the issue, and said that it probably reset while it was in "sleep mode" which typically activates after the truck has been locked for 15 minutes or more.

When it was happening I even tried an infotainment reset (holding two outer buttons on the steering wheel), but that didn't fix it. Only the "sleep mode" seemed to help.

It almost seemed like it had a problem with the handoff from the phone back to the infotainment bluetooth and that caused some issue which muted all sound.

I had a different audio issue yesterday. I was using the native spotify for the second time and I couldn't pause the audio (either with the widget or a press of the button on the steering wheel. I could advance tracks, change music. The button on the widget displayed the play arrow, suggesting it thought music was paused. Eventually just swapped to phone bluetooth audio and that worked fine. On the way home I tried Spotify again and it was working fine.

Also another weird issue, I removed the phone key yesterday as I am testing idle battery drain, more to come later. When I went into the garage this morning I could hear music faintly playing from the car, I look inside and the screen is dark but I can definitely hear music. Long story short for some reason my phone keeps on connecting to the camp speaker and starting to play music, I have disconnected it from (on my iphone) bluetooth three times already this morning.

 

[s12dxer]

Long story short for some reason my phone keeps on connecting to the camp speaker and starting to play music, I have disconnected it from (on my iphone) bluetooth three times already this morning.

I noticed this as well about a week ago while in bed that my phone showed it was playing music via BT. Sure enough it was connected to the camp speaker and playing in the truck. This hasn't happened again, but definitely weird. Albeit somewhat impressive as my room is probably 80 ft or so from the garage.

 

[netcam]

After having the truck for a few days I have a number of odd things, a lot mentioned here but one thing I have found is the heated steering wheel button should be in the lower screen buttons when the temp is under say 40 degrees. It is annoying to have to make the extra taps to turn it on or off. I use that much more than the defrost buttons.

 

[Scoiatael]

I don't know if this is an industry-wide EV issue or more of an issue with Rivian - charging speed.

I want to be able to 'fill up' (to 85%) just as fast as my gas car fills. 10-15 minutes. Not 30 minutes.

This isn't happening anytime soon. 800v cars can charge pretty fast, but in that case the charging station is usually the limiting factor. We are probably at least 10 years away from having a better and faster charging infrastructure, and better battery technology.

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