Feels like I'm stuck in limbo

[VSG]

November 2020 preorder

With a Nov 2020 R1S pre-order, the only reason you wouldn't have it by now is because of your configuration (you want something they're not making anymore, or not making yet), or because of your location (you live somewhere they're not delivering to yet).

maybe ocean coast is being discontinued in favor of ocean coast + dark wood trim only

The non-wood interior wasn't an option until the middle of 2022, so at some point you changed your configuration. I don't know what it was before that, but when you switched to the non-wood interior you essentially got into a different line, and that line wasn't moving because they hadn't started to manufacture that trim yet. If you had an Explore Edition configured previously, that would be another reason you're at the end of a line - Explore was always schedule to ship after Launch Edition and Adventure Edition.

In fact, in August 2023 Rivian said they weren't going to make the non-wood trim because they didn't have many people who wanted it. There was an email sent out - not sure if you got that. I've always found the names of the trims confusing because "Ocean Coast" for example originally meant the wood-trim version, then they renamed it and "Ocean Coast" referred to only the non-wood trim version. Communications from Rivian, and posts here in the forum, that refer to "Ocean Coast" are often ambiguous about what they're talking about (to me at least) unless they explicitly mention wood. So to be clear, the wood-trim interiors, including Ocean Coast w/ Dark Ash, are still being made and will continue to be made, while the interiors without the wood are not going to be made. (I believe a few of the non-wood interiors in Black Mountain were delivered, but that was just a few before they decided they weren't going to do that.)

I think if you had a wood trim interior you would have had your vehicle by now. But with a non-wood trim interior you are now on an indefinite wait list.

Bottom line, if you want an R1S, you will have to pick a different configuration. If you switch to a different configuration or choose one out of the shop, you should have it by the end of the year.

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[VSG]

I'm right there with you, 2019 reservation holder with an estimated delivery date that keeps getting pushed back every month. I finally got fed up waiting and forced their hand by demanding someone higher up get a Vin assigned to me. They kept pushing the shop or waiting and I told them it was unacceptable to keep delaying the customers that were the earliest supporters. I think they will keep delaying us month after month until we make a scene.

@Bubrub hasn't mentioned exactly what he has configured, but a 2019 reservation in California should have received a vehicle by now if it were something that Rivian is building. Most likely this is a self-inflicted wound - someone who is (or for a long time WAS) configured for something that isn't being made anymore or hasn't been made yet. Or perhaps for example @Bubrub moved to California from an original location that Rivian didn't deliver to. Everything I've read over the past two years confirms to me that delivery timelines have been very predictible if all the specifics are known, but @Bubrub leaves out all the specifics.

 

[Riv893628]

The non-wood interior wasn't an option until the middle of 2022, so at some point you changed your configuration. I don't know what it was before that, but when you switched to the non-wood interior you essentially got into a different line, and that line wasn't moving because they hadn't started to manufacture that trim yet. If you had an Explore Edition configured previously, that would be another reason you're at the end of a line - Explore was always schedule to ship after Launch Edition and Adventure Edition.

Our very first configuration was the ocean coast with light wood trim but as you said we got notice in Aug22 that was no longer an option. So we swapped to the ocean coast with vegan interior which they introduced at that time and we're saying early 2023 for delivery of those. And that aligned to our original delivery date of Apr/May.

Also, we have the adventure package, not the explore in case I didn't state that earlier. That hasn't changed.

In terms of what was discontinued I never got an email (that I saw) and as far as I can tell the all white ocean coast with vegan interior wasn't discontinued. If I go configure a new one right now that option still exists. I know there was a lot of confusion originally as to what exactly was discontinued but as far as I can tell our combo has not been. Also my guide can't confirm either way for me, they only say that my config is locked in and I'll get that one.

And again, I'm ok with all of it, what I just wish I had more insight into what is going on. Or just don't give any dates anymore since they don't mean anything anyway.

 

[Redline]

Our very first configuration was the ocean coast with light wood trim but as you said we got notice in Aug22 that was no longer an option. So we swapped to the ocean coast with vegan interior which they introduced at that time and we're saying early 2023 for delivery of those. And that aligned to our original delivery date of Apr/May.

Also, we have the adventure package, not the explore in case I didn't state that earlier. That hasn't changed.

In terms of what was discontinued I never got an email (that I saw) and as far as I can tell the all white ocean coast with vegan interior wasn't discontinued. If I go configure a new one right now that option still exists. I know there was a lot of confusion originally as to what exactly was discontinued but as far as I can tell our combo has not been. Also my guide can't confirm either way for me, they only say that my config is locked in and I'll get that one.

And again, I'm ok with all of it, what I just wish I had more insight into what is going on. Or just don't give any dates anymore since they don't mean anything anyway.

Ocean Coast with the dark wood is SO much better. It's what actually got me to switch from BM to OC when they changed it.

 

[VSG]

In terms of what was discontinued I never got an email (that I saw) and as far as I can tell the all white ocean coast with vegan interior wasn't discontinued. If I go configure a new one right now that option still exists. I know there was a lot of confusion originally as to what exactly was discontinued but as far as I can tell our combo has not been. Also my guide can't confirm either way for me, they only say that my config is locked in and I'll get that one.

I believe it was discontinued in Aug 2023. I didn't get that email since I don't have one of those on order (I received my Ocean Coast w/ wood last year), but others have reported that they received that email.

And again, I'm ok with all of it, what I just wish I had more insight into what is going on. Or just don't give any dates anymore since they don't mean anything anyway.

Yes, I agree, Rivian has for a long time been giving aspirational dates for many things, which has caused confusion. Then again, when they give vague target dates, they are also criticized. I have always seen dates for as-yet-unreleased products as goals rather than commitments, because there is no way any company, especially a new manufacturer, can predict the future. Even well-established companies find it hard to meet dates for entirely new products in rapidly-changing economic conditions.

Regardless, since they haven't made the non-wood interiors, any dates for that configuration are pretty meaningless. Until it's made, I wouldn't plan around any date you get. And if you want your vehicle now, your position in line is such that if you choose an available configuration you should get it by the end of the year.

 

[Lawrence-of-Blaine]

. I tried that. I said look how good this dark wood ash trim looks, basically the same, she didn't go for it. Actually her first choice was the light wood trim that was discontinued and so this was her second pick.

Ocean coast and dark ash is a much better choice. A light-colored dash creates reflections on the inside of the windshield and makes it harder for the driver to see. I switched my config for exactly that reason, otherwise mine was identical to yours.

 

[mtberman]

I'm right there with you, 2019 reservation holder with an estimated delivery date that keeps getting pushed back ...

What is this build? Quad motor+Max Bosch pack is the only config that's definitely not happening. Otherwise it seems like most buyers would have nabbed what they want from the shop by now.

Having said that, as shown above we know there are people who will absolutely hold out indefinitely until the exact configuration they want is available. i get that. I've custom ordered half a dozen or more cars and there is no substitute for having it just as you wish. I understand that.

When I found my Rivian in the shop it had the non-wood interior, and although I really wanted wood trim I'm not worried about it and love it just the same.

 

[John H]

With you- 2021 reservation holder- R1S Glacier White, 20" AT wheels, Ocean Coast with white vegan trim- was promised September, the last convo with the guide said they are just waiting for my VIN assignment and production run. Not in a hurry , but would like transparency

 

[Riv893628]

I'm curious, does yours still say processing estimate? I've had 3 different dates and then in August it went back to processing and is there now? I would actually feel better if it was awaiting vin but my guide told me I was just missed in the last update and I should be updated here in October, which I'm not holding my breath for.

Yeah I'm not in a super rush, just a bit annoyed at the process here so far and I can't really get any insight.

 

[jake]

Did you ordered factory PPF? We have the exact same config, and after removing PPF earlier this month, my delivery date moved up from Feb 24 to this week. I'm in socal.

 

[Riv893628]

Did you ordered factory PPF? We have the exact same config, and after removing PPF earlier this month, my delivery date moved up from Feb 24 to this week. I'm in socal.

I had heard that PPF was one of the delays. I did have that on the original config but removed it back in March I think? So that was before the 2nd update. It didn't move it up, my date still got pushed back.

But I'm glad to hear that people with the pure ocean coast have dates, that is promising. I'm really hoping I get good news with this October date update, assuming we're not missed again. Fingers crossed.

 

[Riv893628]

Well, I just got an email from Rivian regarding my estimate window:

Good news! You are scheduled to receive a delivery window estimate at the end of November. Your new delivery window estimate will be available in your Account. No action is needed from you at this time.

So now my delivery window has had 3 actual dates that were all pushed, followed by a move back to "processing estimate" which I was told would be updated in August, only to have that skipped and then told it would be updated in October, to now have that skipped again saying it will be updated in November. This part is definitely frustrating.

 

[kdcold]

Similar story here @Riv893628, except I rolled with the OC wood-color change when presented 8/18/22.
Limbo.
I did order later, so you are hereby absolved of venting (because here I go).

Un-Changed July '21 R1S Adventure Quad Large, Red Canyon, OC interior w/wood, 20"AT (not dark), Cargo Crossbars, Charger. No underbody shield, no PPF.

Orig est was 1H23, then Rivian pushed to June-July with a 10/28/22 email explaining why. No prob.

My 1/31/23 email said "delivery window estimate remains the same", "is on track to be delivered on time". But my account then showed a July-August estimate, 1 month later than before.

My 4/28/23 email said "remains the same" too, but my account then showed an August-September estimate, again 1 month later than before.

My 8/24/23 email said "remains the same" too, but my account then showed a September-October estimate, yet another month later than before.

And unless it shows up in my driveway in the next 4 days, the 6th Rivian estimate will have been wrong too.

I think if you had a wood trim interior you would have had your vehicle by now.
...
If you switch to a different configuration or choose one out of the shop, you should have it by the end of the year.

I respectfully disagree, given my OC w/wood selection throughout and still no Guide contact and no R1 Shop access (both explicitly requested).
And please don't say it's the Red paint, because several Red R1S's have been delivered this year and Rivian CS has explicitly told me changing color would delay my delivery.
Location? Maybe, but there are several Rivians near me already and they have in my file that I will pick up at any SC or the Normal factory.
Rivian CS will not give me any specific reason mine keeps getting delayed.

Everything I've read over the past two years confirms to me that delivery timelines have been very predictible if all the specifics are known

Yes, I'd like an accurate prediction please! Specifics provided above. Let me know if more specifics need to be known.

I have recently begun asking Customer Service for escalations. If they can't sell me a vehicle per their own timeline, I at least want Rivian to tell me why.

 

[Riv893628]

Reading your timeline and experience hits home @kdcold. I just cross my fingers that as they ramp up this smooths out and at some point here I get a vehicle. Hope you do as well since the experience sounds equally frustrating.

I was trying to think what would be helpful and just some more transparency around what the current factors are impacting timelines would go a long way. Especially when it's things like location. But even if they indicated things like adding PPF will elongate your timeline would be helpful. They don't even need to say by how much but just knowing it has impact would be helpful. Though I suppose I could see the other side too. If they plan around current configs and then add some sort of impact statement and people flip their configs all around that could really mess with predictions and make it worse.

Anyway, good luck!

 

[VSG]

I think if you had a wood trim interior you would have had your vehicle by now
...
If you switch to a different configuration or choose one out of the shop, you should have it by the end of the year.

I respectfully disagree, given my OC w/wood selection throughout and still no Guide contact and no R1 Shop access (both explicitly requested).

To be clear, I was specifically talking to @Riv893628 who has a November 2020 pre-order. I also directly quoted his statement about "November 2020 pre-order" to make it clear that's what I was talking about.

Your pre-order, from July 2021, was placed 8 months later, so my statement clearly doesn't apply directly to you - you should be getting yours well AFTER @Riv893628. If you had asked about your particular circumstances, I would have estimated probably very early 2024. I don't expect all the non-LE price-protected R1S pre-orders to be filled until the end of 1Q24 given the rate of production and the current production mix and the current emphasis on Dual motor configurations.

And yes, if you choose something out of the shop, you should be able to get it by the end of the year. If they haven't given you access to the shop yet, ask again - with two months left in the years, Rivian is soon going to start the push to make sure as many vehicles as possible are delivered by the end of the year. They would really like you to take one out of the shop, and they should be happy to oblige.

Everything I've read over the past two years confirms to me that delivery timelines have been very predictible if all the specifics are known,

Yes, I'd like an accurate prediction please! Specifics provided above. Let me know if more specifics need to be known.

One thing to note about your configuration - they have since bundled the underbody shield and the 20" wheels into the All-Terrain package. You now can't order one without the other. In your case you have the 20" wheels but not the underbody shield. While there are still some like that in the shop, I don't know if they're making any more like that for new orders. This might be a factor in your delivery timeline.

I think early 2024 is reasonable for yours. Same answer I would have given a year ago. Why? Because bulk deliveries of R1S to external customers began in September 2022. If you are a July 2021 pre-order holder, that means that all of the Launch Edition R1S from 2018, 2019, and 2020 are ahead of you in line. Also, all the Adventure Edition R1S from 2018, 2019, 2020, and the first half of 2021 are ahead of you in line. Rivian's yearly production estimates have been well-known for a long time, and they have been hitting their numbers for a long time. Back in late 2021 we knew they expected to make 25k in the first year and 50k in the second year. And while we didn't know the breakdown of R1T vs R1S pre-orders, and didn't know how the factory output would be divided between the two models, some simple math told us even back then that they would not be manufacturing enough vehicles to fill all the price-protected pre-orders until some time in 1Q24. Since you're near the tail end of price-protected pre-orders, I would never have expected you to get yours in the first year of R1S production, which just ended a few months ago. Seems to me you're still on track.

And yes, some people have gotten a vehicle quicker by picking it up out of the shop or by getting lucky that Rivian was running a batch in their configuration etc. But yours seems to be just "on time" as far as I can tell.

And yeah, early delivery estimates for R1S were way off, and were obviously wrong upon receipt given what we knew about production numbers and pre-order numbers. But for the most part the new quarterly delivery window estimates have become pretty accurate unless you have a configuration they haven't manufactured yet or no longer manufacture (certain color combinations for example) or live in one of the problem locations. I haven't seen anything about Arkansas being a problem location.

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