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Financial Packet from Chase never came

gregeast

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First Name
Greg
Joined
Feb 27, 2024
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Location
Loveland, Colorado USA
Vehicles
2024 Rivian R1S, 2021 Jeep Wrangler
Quick update:
  • Leased our R1S, took deliver 3/5/2024
  • Was issued 2nd temporary tag a couple of days or so before 1st 60 day temp tag expired
  • Received Colorado plates and registration via UPS about 5 days before the 2nd 60 day tag was about to expire
  • (Finally!) Received lease information vis USPS 6/21/2024
  • We were existing Chase customers, lease information appeared in Chase account about the same time the lease packet arrived
  • All in, just over 3.5 months from delivery to receiving lease packet
First payment is scheduled for 7/4/2024. I have been wondering how they were going to handle the 3 payments we've "missed" for April, May and June (1st payment is due at lease signing).

It looks like they recalculated the lease to be 32 months of payments, with the same 3 year end date, meaning our monthly payment is higher than originally.

That's good in that I didn't have to come up with 3 months of payments to 'catch up' (I had been setting the money aside each month and was prepared to do that if necessary) but it does mean the monthly payment went up.

Side note for Colorado folks: They issued the standard white/green Colorado plates. You can order different plates online via https://mydmv.colorado.gov/
  • Vehicle Services
  • Replace License Plates
You'll have to pay whatever fee may apply and it takes 3-6 weeks for delivery

Hope that helps someone!
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a1bren

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Apr 25, 2024
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Location
New Jersey
Vehicles
R1S
Thank you for this info. This is the first thing I’ve seen that makes any sense in terms of figuring out how they were going to handle the same ‘missing’ payments.
 

MidnightRivian

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Jun 21, 2021
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USA
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Rivian R1S
Clubs
 
Sounds like Jamie Dimon is about to gift a bunch of Rivian vehicles to some forum members if the paperwork never shows up.
 

Riviot

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Mar 29, 2021
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Location
Kitsap, WA
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R1T
Clubs
 
FWIW, this type of issue isn't isolated to Rivian. Toyota and Toyota Financial Services (lease owner, equivalent to Chase in this scenario) are just as much of a PITA. My wife has been fighting with TFS since January to process the lease, buy out the lease, get the right paperwork, etc...
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