Key fob no longer standard?

[mpshizzle]

So I guess you are trolling then. Stupid comment.

Yup. pretty stupid

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[Supratachophobia]

Yep. For all those folks who don't use their key fob.

Me I have had my G1 Rivian for over 2 years and almost 60k miles and I have:

- Used PAAK a handful of times
- Used my wristband key between 10-20 times
- Used one of the key cards a handful of times

FWIW I contacted CS via chat and Informed them I would not take delivery of a truck without a key fob and they informed me I could buy one from a SC, which I don't believe. Also confirmed I could cancel my order but they would keep my $3k deposit. Considering other options.

Yes may seem extreme but I am to pay $107k on a truck and it should have a key fob, the answer that I can buy one for an additional $500 or whatever is not good enough. It's a shame Rivian is losing one of their biggest fans over what probably cost them <$20. Oh well I guess I can go seriously look at the Sierra EV, it's cheaper I guarantee it has a key fob and also a much larger battery capacity.

Perhaps a little extreme....

I can confirm that a key fob is NOT an option yet on Gen2. I was taking delivery and they had one in hand ready to give me before their programmer was like, "nah, that won't work with Gen 2"

 

[jjswan33]

Perhaps a little extreme....

I'm just alarmed that Rivian terms seem to be that I give them $3k that I can't get back in any circumstance and their obligation is to provide me a vehicle with some feature set and some price all at Rivian's discretion.

Reading their terms today that does indeed seem to be the case, I certainly didn't realize it.

 

[Dave Cundiff]

I'm just alarmed that Rivian terms seem to be that I give them $3k that I can't get back in any circumstance and their obligation is to provide me a vehicle with some feature set and some price all at Rivian's discretion.

Reading their terms today that does indeed seem to be the case, I certainly didn't realize it.

Rivian's purchase process requires customers to trust them. It can be scary for first time buyers!

Rivian eventually earned my trust, @jjswan33. If they treat you fairly, I will continue to trust them.

If they changed the terms from what you had a right to expect, they shouldn't hide behind the "fine print." Even if it's legal, it's ethically wrong. But it hasn't happened until you've made a final decision on whether to buy or not to buy.

It's easy to lose trust, and it's hard to get it back when it is lost.

Very best wishes!

 

[jjswan33]

Rivian's purchase process requires customers to trust them. It can be scary for first time buyers!

Rivian eventually earned my trust, @jjswan33. If they treat you fairly, I will continue to trust them.

If they changed the terms from what you had a right to expect, they shouldn't hide behind the "fine print." Even if it's legal, it's ethically wrong. But it hasn't happened until you've made a final decision on whether to buy or not to buy.

It's easy to lose trust, and it's hard to get it back when it is lost.

Very best wishes!

Thanks @Dave Cundiff - again appreciate your usual thoughtful response.

Rivian has agreed to cancel/refund my order. I can watch what they do going forward, hopefully they offer a good alternative to PAAK all the time.

 

[jb0063]

This is stupid. I'd be worried about RIVIAN as a company if something like deleting the key fob is a cost-cutting measure. I'm a 100% FOB user for locking/unlocking. Sometimes I don't feel like carrying my phone around. And if you lose your phone or your phone battery dies?

 

[jb0063]

Next, they'll be offering steering wheels as an add-on option if you prefer not to use Driver+ to steer for you.

 

[SwampNut]

Hot take - if a key fob is really the differentiating factor between buying a Rivian or not, I'm gonna argue that you really aren't all that interested in the Rivian in and of itself.

Well said.

"I wouldn't buy a vehicle without a real key" is something I heard years ago when the comfort fobs became normal.

"I'd never buy a car without a crank starter, what if the battery dies!"

 

[godfodder0901]

This is stupid. I'd be worried about RIVIAN as a company if something like deleting the key fob is a cost-cutting measure. I'm a 100% FOB user for locking/unlocking. Sometimes I don't feel like carrying my phone around. And if you lose your phone or your phone battery dies?

What if you lose your FOB or the FOB battery dies?!?

 

[jb0063]

What if you lose your FOB or the FOB battery dies?!?

I carry the key card in my wallet.

 

[schellack]

I’m taking delivery of an R1S in (hopefully) a couple weeks. Since I’m new here, I thought others who are new like me might not know that PaaK = phone as a key.

What I don’t understand is what’s the difference between the not-included key fob and the key card, which is included (other than the lack of physical button)?

 

[godfodder0901]

I carry the key card in my wallet.

Right, that was my point. Could you not do that if the phone is lost, or the battery dies?

 

[jjswan33]

Right, that was my point. Could you not do that if the phone is lost, or the battery dies?

Personally my key card stays in my wallet which is a phone case. If I lose my phone I would likely lose my key card.

 

[godfodder0901]

Personally my key card stays in my wallet which is a phone case. If I lose my phone I would likely lose my key card.

That would suck!

For the record, I agree with you that it's B.S. to remove the key fob without some formal announcement. I would personally get over it because I can't use the FOB 90% of the time anyway, but I agree with you in principle.

 

[jjswan33]

That would suck!

For the record, I agree with you that it's B.S. to remove the key fob without some formal announcement. I would personally get over it because I can't use the FOB 90% of the time anyway, but I agree with you in principle.

Yeah. Not saying I won't buy one some day without a fob but mostly I was upset about shrinking content of a truck I placed a non-refundable deposit on. Also I do use my fob everyday, its often more convenient to just grab the fob and open the front trunk or tailgate/rear hatch for example. Or the situations where I want to keep my phone in the truck.

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