Key not found...

[godfodder0901]

If you have proximity off, does phone as key still work? I seen to remember putting my phone up against the handle or the inside door to unlock once and it vibrated acknowledging NFC. But yesterday I tried moving my car in the driveway and didn't have my key, I tried my phone and it refused to work. Even after turning proximity back on, I could see my contacts and the phone connected to the car, but it still wanted a key.

I haven’t had proximity key enabled for months. I do believe that my phone still has worked as a key on multiple occasions.

The PaaK still works without proximity, I use it that way everyday. That said, the NFC functionality doesn't work with your phone. If you have NFC 'ON' on your phone (which I assume you do) the phone will vibrate when it comes into contact with another NFC device (like your tap to pay enabled credit cards, NFC badges, other NFC phones, etc...) but that doesn't mean that they are functional together; it just means they recognize another NFC device.

When the No key issue happens to me (I think it sometimes gets confused when multiple keys are used/present) I simply lock and unlock with the app a few times, and it seems to work well after that.

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[boardthatpowder]

Something similar just started happening to me as of yesterday. My phone is no longer recognized as a key. I can use the app to lock/unlock but when I’m in the vehicle it says key not present. Luckily my NFC card works but it’s not the most reliable - sometimes it detects it instant when I wave it at the inside door panel, other times it’s a good 30 seconds trying to find the right spot.

Truck reboot did not fix it. Will see next if I can delete and re-add my phone.

 

[PoorDick]

It's been about two months, but the issue finally happened again. Phone app open, NFC card in my wallet and key FOB in hand, and though it unlocked, said "Key not present." I simply turned off the bluetooth on my phone, waited 30 seconds, turned it back on (never closed the app), and voila, she suddenly allowed me to put her in drive. Just a bluetooth blip, I suppose, but one easily fixed, and this time I didn't have to buy a round of beers for anyone...

 

[guernsej]

You didn't have to buy a round of beers last time either

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